Advanced Direct Support Professional (ASL Proficient)

3msservicesllc; Charlotte (NC); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Opportunities for Growth

Competitive Pay & Benefits

Modern Office Setting

Job summary

3MS Services LLC in Charlotte, North Carolina, is looking for an experienced Advanced Direct Support Professional (DSP). You will provide high-quality support to individuals with intellectual and developmental disabilities who are deaf or hard of hearing, ensuring effective communication using American Sign Language (ASL).

This role involves direct care, daily living assistance, and fostering community engagement, while also mentoring other staff on best communication practices. Join us in making a real difference in the lives of individuals and families.

Qualifications

• High School Diploma or GED required.
• Proficiency in American Sign Language (ASL) required.
• Experience working with individuals who are deaf or hard of hearing.
• Strong communication, problem-solving, and interpersonal skills.

Responsibilities

• Provide direct support to individuals in home and community settings.
• Utilize ASL to communicate effectively with individuals.
• Implement positive behavior support strategies.
• Support individuals in developing job readiness skills.

Skills

Proficiency in American Sign Language (ASL)

Strong communication skills

Problem-solving abilities

Interpersonal skills

Education

High School Diploma or GED

Job description

About 3MS Services LLC

Founded in 2022, 3M’s Services LLC (Michelle’s Mindful Movements) is a mission-driven agency providing high-quality support to individuals with intellectual and developmental disabilities (IDD) and mental health diagnoses across North Carolina.

Inspired by the founder’s late sister, Tamara Michelle Martin, our company was built on a foundation of compassion, integrity, and purpose. Every service we provide is a reflection of our commitment to “Making the Impossible Possible” empowering individuals to live with dignity, independence, and opportunity.

Our motto, “Making the Impossible Possible,” is more than words — it’s how we approach every individual, every family, and every challenge. Whether it's residential support, respite care, peer support, or employment assistance, our team shows up with compassion, patience, and the drive to make a real difference.

Why Choose Us:

• Modern Office Setting that fosters collaboration and creativity
• Opportunities for Growth: We are committed to helping you grow both professionally and personally
• Field Work that lets you make a direct impact on the lives of individuals in your community
• Competitive Pay & Benefits

Position Overview

3M’s Services LLC is seeking an experienced Advanced Direct Support Professional (DSP) who is proficient in American Sign Language (ASL) to support individuals who are deaf, hard of hearing, or rely on ASL as their primary method of communication. This role provides direct care and support to individuals with intellectual and developmental disabilities while ensuring effective communication, person-centered care, and meaningful participation in community and daily living activities.

The Advanced DSP will utilize ASL to facilitate communication between individuals served, staff, families, and community members. This position may also assist in mentoring other DSP staff on effective communication strategies and best practices when supporting individuals who use ASL.

Key Responsibilities

Direct Support & Daily Living Assistance

• Provide direct support to individuals receiving services in home and community settings.
• Assist individuals with community living and daily support needs, promoting independence and person-centered outcomes.
• Support and engage individuals in community networking activities, helping them build social connections and participate in meaningful community events.
• Provide guidance and support to individuals in developing job readiness skills, including workplace expectations, communication, time management, and appropriate professional behaviors.
• Provide respite support services when needed to ensure continuity of care and provide relief to primary caregivers.
• Encourage participation in activities that promote independent living skills, community integration, and personal development.
• Support individuals in maintaining independence while ensuring their safety and well-being.

ASL Communication Support

• Utilize American Sign Language (ASL) to communicate effectively with individuals served who are deaf or hard of hearing.
• Facilitate communication between individuals, staff members, families, and community members when necessary.
• Assist individuals in expressing their needs, preferences, and concerns through effective communication support.

Behavioral Support & Positive Interventions

• Implement positive behavior support strategies and follow behavior support plans when applicable.
• Utilize appropriate de-escalation techniques to support individuals during challenging situations while maintaining a safe and respectful environment.

Community Engagement & Skill Development

• Support individuals in participating in community activities, employment opportunities, and recreational programs that promote independence and social engagement.
• Assist individuals with developing life skills, communication skills, and workplace readiness when applicable.

Staff Collaboration & Mentorship

• Support and assist other DSP staff with communication strategies when working with individuals who utilize ASL.
• Collaborate with Qualified Professionals (QPs), supervisors, and clinical staff to ensure individualized service plans are implemented effectively.

Documentation & Compliance

• Maintain accurate and timely documentation of services provided, individual progress, and any incidents or concerns in accordance with agency policies and NCDHHS requirements.
• Follow all company policies, HIPAA confidentiality standards, and applicable state service guidelines.

Qualifications

• High School Diploma or GED required
• Proficiency in American Sign Language (ASL) required
• Experience working with individuals who are deaf, hard of hearing, or utilize ASL Required
• Previous experience supporting individuals with intellectual or developmental disabilities preferred
• Knowledge of behavior management techniques and person-centered supports
• Valid driver’s license, reliable transportation, and active insurance required
• Ability to assist with lifting, transfers, and other physical support needs when required
• Strong communication, problem-solving, and interpersonal skills

Additional Information

This position requires the ability to communicate fluently using American Sign Language (ASL) to support individuals receiving services. The Advanced DSP may also assist with staff training or communication support when necessary.

This job description provides a general overview of responsibilities and is not intended to be an exhaustive list of duties.