Advanced Care Access & Scheduling Specialist

US-Department-of-Veterans-Affair; Las Vegas (NV); On-site; USD 41,000 - 56,000; Full time

Job summary

The VA Southern Nevada Healthcare System in Las Vegas, NV is seeking an Advanced Medical Support Assistant to support administrative patient care within a busy interdisciplinary team. Responsibilities include coordinating appointments, collecting demographic data, processing patients, and delivering high-quality customer service.

Applicants may be tentatively selected while completing requirements; the full qualifications emphasize collaboration with clinical staff, prioritization, and strong

Qualifications

• Six months clerical, office, or customer service experience.
• One year of education beyond high school.
• Equivalent combination of experience and education acceptable.

Responsibilities

• Provide specialized administrative support within an interdisciplinary coordinated care delivery model.
• Coordinate scheduling and appointments across multiple clinics to ensure access to care.
• Process patient information and maintain accurate demographic and insurance data.
• Communicate effectively with internal and external customers and teams.

Skills

Clerical experience

Customer service experience

Office administration

Communication

Prioritization

Education

One year above high school

Job description

The VA Southern Nevada Healthcare System in Las Vegas, NV is seeking an Advanced Medical Support Assistant to support administrative patient care within a busy interdisciplinary team. Responsibilities include coordinating appointments, collecting demographic data, processing patients, and delivering high-quality customer service.

Applicants may be tentatively selected while completing requirements; the full qualifications emphasize collaboration with clinical staff, prioritization, and strong