Retail Parts Pro - Auto Parts Expert & DIY Service Lead

Advance Auto Parts; Williamston (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading auto parts retailer in North Carolina is seeking a Retail Parts Pro to enhance customer experiences through outstanding service and automotive expertise. This full-time role requires 3-5 years in automotive parts and proven sales experience, along with a high school diploma. Candidates must possess strong communication skills and the ability to operate store inventory systems. The position also demands flexibility in working hours.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and testing.
• Ensure high standards of customer service.

Skills

Friendly communication

Ability to locate and stock parts

Safety knowledge and skills

Operating inventory systems and store equipment

Parts and automotive system knowledge skills

Operating POS and Parts lookup systems

Expert at testing and diagnostic equipment for DIY services

Advanced selling skills for DIY

Education

Minimum high school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

A leading auto parts retailer in North Carolina is seeking a Retail Parts Pro to enhance customer experiences through outstanding service and automotive expertise. This full-time role requires 3-5 years in automotive parts and proven sales experience, along with a high school diploma. Candidates must possess strong communication skills and the ability to operate store inventory systems. The position also demands flexibility in working hours.