Advanced Associate, Scoring Service

Pearson; Austin, Northern (TX, KY); Hybrid; USD 28,000 - 40,000; Full time

Job summary

Pearson is seeking a Specialist, Scoring Content and Quality for a fully remote role based in the United States. You will own project-level content and quality, guide Scoring Directors and Supervisors, and ensure alignment with client expectations on ELA and Social Studies scoring tasks.

The role requires a Bachelor’s degree in English, Social Sciences, or Humanities, two years in assessment scoring leadership, and strong communication and Microsoft Office skills.

Qualifications

• Bachelor's degree in English, Social Sciences, or Humanities is required.
• Two years of assessment industry experience as a Scoring Director or equivalent lead role.
• Experience leading remote scoring teams in multiple ELA/Social Studies projects.
• Strong working knowledge of scoring reports and data-driven management.
• Excellent leadership, organizational, and communication skills.
• Strong technology skills, including Microsoft Office and video conferencing tools.

Responsibilities

• Project Execution: Owning content and quality deliverables from start-up through post-project analysis.
• Training and Development: Developing and delivering item-specific training to mentor Scoring Directors, Supervisors, and Scorers on project content and quality expectations.
• Content Expertise: Applying knowledge of state and national standards for ELA and Social Studies to guide scoring materials and serve as SME in client/educator meetings.
• Communication and Logistics: Ensuring daily clear communication with internal teams and external clients to foster alignment and a strong team environment.

Skills

Leadership

Communication

Data-driven management

Microsoft Office

Video conferencing tools

Remote team leadership

Education

Bachelor's degree in English, Social Sciences, or Humanities

Tools

Microsoft Office

Video conferencing tools

Job description

Basic Purpose and Objectives

The Specialist, Scoring Content and Quality acts as the dedicated Subject Matter Expert (SME) for one or more hand scoring contracts. This position centers on overseeing content and quality at the project level. It ensures scoring tasks achieve exceptional accuracy and comply with client expectations by drawing upon extensive knowledge in English Language Arts (ELA) in both Speaking and Writing.

Organizational Relationships

• Reports To: This role reports to a Manager within Scoring Services, Content and Quality.
• Directs: This role provides project-level guidance and direction to Scoring Directors and Supervisors on all content- and quality-related activities.

Responsibilities and Duties

As the dedicated owner of project-level content and quality, this role is responsible for:

• Project Execution: Assuming direct ownership of all content and quality deliverables for assigned scoring projects, from project start‑up through post‑project analysis.
• Training and Development: Developing and delivering item‑specific training to mentor and guide Scoring Directors, Supervisors, and Scorers on all project‑specific content and quality expectations.
• Content Expertise: Applying thorough knowledge of state and national standards for ELA and Social Studies to guide the development of scoring materials and serve as the subject matter expert in meetings with clients and educators.
• Communication and Logistics: Ensuring clear, daily communication with internal teams and external clients to foster a strong team environment and ensure project alignment.

Key Performance Objectives

• Consistently meet or exceed quality, efficiency, and delivery targets for all assigned projects.
• Develop and maintain a highly engaged and effective team of Scoring Directors and Supervisors.
• Establish a strong, collaborative partnership with internal project managers and external clients, serving as a trusted and reliable content expert.

Qualifications

• Bachelor’s degree required; degree in English, Social Sciences, or Humanities is strongly preferred.
• Two (2) years of assessment industry experience as a Scoring Director or equivalent lead role.
• Experience leading remote scoring teams in multiple ELA/Social Studies projects.
• Strong working knowledge of scoring reports and data‑driven management.
• Excellent leadership, organizational, and communication skills.
• Strong technology skills, including Microsoft Office and video conferencing tools.

Working Conditions

• Location: This is a fully remote position. The employee must maintain a home office environment that is safe, secure, professional, and conducive to productive work.
• Schedule: This role requires a flexible schedule. While a typical workday aligns with standard business hours (e.g., 8:00 AM to 5:00 PM CST), the demands of project deadlines and collaboration across different time zones may require occasional work during early mornings, late evenings, or weekends.
• Travel: Occasional travel (approximately 5-10%) for client meetings, team workshops, or company events may be required.
• Physical Demands: This role involves prolonged periods of sitting and working on a computer, as well as frequent use of standard office equipment such as a keyboard, mouse, and video conferencing tools.

Starting hourly rate: $25

NOTE: Applications are accepted until Oct 10, 2026.

This position is not bonus eligible, and information on benefits is here.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn’t just what we do. It’s who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [e-mail].

Job: Evaluation

Job Family:

LEARNING_&_CONTENT_DELIVERY

Organization:

Assessment & Qualifications

Schedule:

FULL_TIME

Workplace Type:

Remote