Advanced Associate, Content Developer

Pearson; United States; Remote; USD 45,000 - 55,000; Full time

Job summary

Pearson is seeking an Advanced Associate Content Developer to join a team of Content Developers. You will help create and maintain exam item banks, edit questions, prepare exams for publication, and support workshops with SMEs.

You will manage overlapping projects, ensure accuracy and adherence to standards, proofread across Word and Pearson systems, and assist with workshop materials and validation tasks.

Qualifications

• Bachelor’s degree required.
• 2+ years of professional office work experience preferred.
• Experience as content or test developer or related coursework preferred.

Responsibilities

• Use proprietary item/exam development software to maintain test content and elements throughout the development lifecycle.
• Maintain and audit user accounts and perform data entry in item banking systems.
• Review and edit exam content for accuracy, quality, and adherence to standards.
• Proofread content in Word, Excel, and Pearson systems.
• Co-facilitate development activities with clients and SMEs.
• Prepare workshop materials and assist with QC and validation tasks.

Skills

Attention to detail

Learning new systems

Task prioritization

MS Office proficiency

Troubleshooting

Communication skills

Time management

Interpersonal skills

Team collaboration

Independent remote work

Workflow flexibility

Data confidentiality

Education

Bachelor’s degree

Job description

As an Advanced Associate Content Developer you will work collaboratively with a team of talented Content Developers to create and maintain exam question databases, edit exam questions, prepare and facilitate content development meetings, prepare exams for publication, and support other projects. You will be part of a high-caliber, team-oriented environment. The team will rely on you for accuracy - efficiency with sustained detail-oriented tasks is required.

As a member of the Professional Certification Content Development team, you will support in-person and virtual content development workshops with subject matter experts (SMEs). You will assist with item bank maintenance and perform exam bank account management. You will review exam questions authored by Subject Matter Experts (SMEs) to ensure that they are grammatically correct and follow client style guidelines. You will work with varied subject matter of differing complexity. You will contribute to successful exam assembly, including validation and completing quality control checks. Flexibility is essential when responding to multiple work requests; the ability to work closely with a team to prioritize work and meet deadlines is extremely desirable.

You will be expected to manage a workstream of overlapping projects and to complete tasks accurately and on time. We will help you achieve your goals by equipping you with training, resources, and a team approach to work prioritization and problem-solving. You will adhere to a traditional daily schedule but will also enjoy flexibility with core hours.

PRIMARY RESPONSIBILTIES:

• Use proprietary item/exam development and banking software tomaintain and manage test content (items) and associated elements throughout the development lifecycle, maintaining accuracy, quality, validity, style guide adherence, and Pearson standards.

• Use proprietary item/exam development and banking software tomaintain, manage, and audit user accounts.

• Perform various database maintenance, data entry, and referencing tasks in proprietary item banking software.

• Understand intellectual property confidentiality and security considerations and abide by defined business practices to provide appropriate protection.

• Partnerwith clients and cross-functional teamson multiple exam programs and deliverables, monitoring scope and deadlines, and escalating risks as needed.

• Understand intellectual property confidentiality and security considerations and abide by defined business practices to provide appropriate protection.

• Adhere to project schedules and manage multiple project deliverables.

• Review, edit, and manage exam content (questions), associated elements, and materials for accuracy, quality, validity, as well as for adherence to Pearson VUE and client standards.

• Proofread content in various applications including Word, Excel, and proprietary Pearson VUE systems

• Co-facilitate item and exam development activities with clients and their SMEs per contract and exam program needs.

• Assist with preparation of workshop materials, including agendas, handouts for SMEs, and workshop summary reports.

• Assist exam development efforts, ensuring accuracy through established QC processes and guidelines. Complete validation tasks, including verification of data in spreadsheets.

QUALIFICATIONS:

• Bachelor’s degree required

• 2+ years of professional office work experience preferred

• Experience as content or test developer, related coursework, or other direct applicable experience preferred

KNOWLEDGE, SKILLS, AND ABILITIES

• Passionate about quality and attention to detail (e.g., proofreading)

• Ability to learn a variety of technical systems and applications

• Initiative and the ability to prioritize tasks and adapt to shifting priorities

• Proficiency with Microsoft Office (e.g., Teams, Outlook, Excel, Word, Sharepoint, OneDrive)

• Troubleshooting and problem-solving skills

• Excellent verbal and written communication skills

• Ability to manage multiple tasks and deadlines

• Strong interpersonal skills

• Ability to collaborate as part of a team

• Demonstrated ability to thrive in a demanding, goal-oriented environment

• Ability to work independently and remotely

• Flexibility related to workflow and changing priorities

• Ability to maintain data confidentiality and security

Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:

The minimum full-time salary range is between $45,000 - $55,000.

This position is not bonus eligible, and information on benefits offered is here.

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [e-mail].

Job: Learning Subject Matter Experts

Job Family: LEARNING_&_CONTENT_DEVELOPMENT

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Req ID: 26045