Adult Services Manager

Black Caucus of the American Library Association; Garner (NC); On-site; USD 69,000 - 94,000; Full time

Job summary

Wake County Public Libraries (WCPL) seeks an Adult Services Manager for the Southeast Regional Library in Garner, NC. You will supervise Librarians and Library Assistants, help lead a management team, and collaborate with peers across the system to deliver high-quality adult services and programs.

The role requires MLS/MLIS from an ALA-accredited program and at least one year as a Librarian; three years of professional public library experience and supervisory/management experience are

Qualifications

• Master's degree in Librarianship or related field (MLS/MLIS/MIS) from an ALA-accredited program
• One year of experience as a Librarian
• Three years of professional public library experience (preferred)
• One year of supervisory or management experience in a public library (preferred)

Responsibilities

• Supervise a team of Librarians and Library Assistants in providing excellent library service, dynamic programs and professional one-on-one assistance to adults
• Work as part of the library's management team to oversee operations and act as Manager on Duty in the absence of the Library Manager
• Collaborate with peers and Librarians across the system on programs and other system initiatives

Skills

Interpersonal skills

Communication

Customer service

Leadership

Planning & goal setting

Adaptability

Education

MLS/MLIS/MIS from an ALA-accredited program

Job description

Enrich Your Community While Managing a Talented Team of Library Professionals!

Are you ready to take on a new challenge in your library career? WCPL is hiring an Adult Services Manager for its Southeast Regional Library. In this role you will work as part of a management team at the library, and more specifically, supervise a team of dedicated Librarians and Library Assistants who work in the Adult Services department. You will also collaborate with your peers and Librarians across the system to create and promote quality adult services and programs.

Key Responsibilities Include:

• Supervise a team of Librarians and Library Assistants in providing excellent library service, dynamic programs and professional one-on-one assistance to adults
• Work as part of the library's management team to oversee operations and act as Manager on Duty in the absence of the Library Manager
• Work with peers and Librarians across the system on programs and other system initiatives

Southeast Regional Library
908 7th Avenue
Garner, NC 27529

About Our Team

Wake County Public Libraries (WCPL), a division of Community Services, has the distinction of being one of the largest and busiest library systems in NC. The system operates eight regional libraries, thirteen community libraries, two specialty libraries, and a bookmobile and book hauler. It circulates over ten million books a year and welcomes two to three million visitors annually. WCPL is proud of its excellent customer service and award-winning programs. It creates experiences that engage people of all ages and backgrounds in Wake County. For more information about WCPL programs and services, please visit: www.wake.gov/libraries

The Basics (Required Education and Experience)

• Master's degree in Librarianship or related field: MLS, MLIS, MIS, ML from an ALA accredited program or NC program
• One year of experience as a Librarian
• Equivalent education and experience are NOT accepted
• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Three years of professional public library experience
• One year of supervisory or management experience in a public library

How Will We Know You're 'The One'?

• Excellent interpersonal, communication, and customer service skills
• Ability to build and maintain positive, productive relationships with staff, peers, colleagues, and public
• Ability to lead and motivate staff while fostering mentoring relationships
• Demonstrated ability to plan and implement goals in a dynamic, fast-paced environment
• Ability to create vision and goals on a local level that support larger organizational goals
• Demonstrated high degree of adaptability and good problem-solving skills
• Understands the importance of building a team with a broad range of knowledge and skills

About This Position

• Location: Southeast Regional Library Garner, NC 27529
• Employment Type: Regular
• Work Schedule: Mon-Fri 8:00-5:00; includes some nights/weekends
• Hiring Range: 69,421 - 93,722
• Market Range: 69,421.00 - 118,020.00
• Please include ALL prior work experience on your application and resume.
• Posting Closing Date: 7:00 pm on 9/9/2026