Adult Services Librarian: Readers’ Advisory & Tech Training

napervillepl; Naperville (IL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Vacation days

Holidays

Sick days

Personal days

Pension plan

Parental leave

Training opportunities

Job summary

Naperville Public Library is seeking an Adult Services Associate to provide reference and Readers' Advisory services, plus technology assistance to library customers. The role supports staff in collections and programs, promotes library resources, and assists with training and outreach.

The position requires strong customer service, tech skills, and the ability to lead presentations and instruct users. A bachelor’s degree or equivalent experience is preferred, with opportunities for professional

Qualifications

• Bachelor’s degree or 5 years related experience or equivalent.
• Proficiency with Microsoft Office and Outlook.
• Comfort with technology training and classroom instruction.

Responsibilities

• Assist customers with print, electronic, and digital resources.
• Provide friendly, efficient customer service to vendors, customers, and staff.
• Train customers and staff one-on-one and in groups.
• Access information using relevant software and perform daily tasks.

Skills

MS Office

Outlook

Technology training

Customer service

Verbal & written comms

Public speaking

Problem solving

Team collaboration

Multicultural communication

Education

Bachelor’s degree or 5+ years experience

Tools

Microsoft Office Suite

OneDrive

Google Drive

Job description

Naperville Public Library is seeking an Adult Services Associate to provide reference and Readers' Advisory services, plus technology assistance to library customers. The role supports staff in collections and programs, promotes library resources, and assists with training and outreach.

The position requires strong customer service, tech skills, and the ability to lead presentations and instruct users. A bachelor’s degree or equivalent experience is preferred, with opportunities for professional