Adult Services Librarian (PT)

Town of Simsbury; Simsbury (CT); On-site; USD 27,552,000 - 38,573,000; Part time

Job summary

Town of Simsbury is seeking an Adult Services Librarian to provide excellent customer service and meet the community's informational needs through diverse means. The role includes reference and reader's advisory for adults, teens, and children as needed, while ensuring confidentiality.

Working 8–16 hours per week, the librarian will assist with library services, promote programs, support online content, and help plan and conduct community outreach and events, including tours and trainings.

Qualifications

• MLIS preferred; MLIS must be obtained within one year from date of hire.
• Proficiency in reference services and with library automation, PCs, software, tablets, Android and smartphones, and social media.
• Strong customer service skills are essential; previous library experience is desirable.

Responsibilities

• Greets library users and offers assistance.
• Provides reference and reader’s advisory guidance to adults and teens, as well as children when needed.
• Maintains confidentiality of library use and patron accounts.
• Performs opening and closing procedures in the Adult Services Department.
• Assists with using library services, equipment, technology, and facilities, both one-on-one and in groups.
• Supports interlibrary loan and resource sharing services.
• Assists with the library’s online presence and promotional materials.
• Plans, facilitates, and conducts programs and library tours.
• Engages in community outreach to promote library as a resource.
• Trains and oversees volunteers in the Adult Services Department.
• Collects usage data and compiles statistical reports.

Skills

Customer service

Reference services

Reader's advisory

Social media

Education

MLIS preferred

Tools

Library automation

PCs

Tablets

Android

Smartphones

Software applications

Job description

Under the general supervision of the Head of Adult Services the Adult Services Librarian is responsible for providing excellent customer service and meeting the informational needs of the community through a variety of means; as well as assisting in the promotion of the Library, its programs and services.

This position is scheduled for (8-16) hours per week (weekdays, weekends and evenings included).

• Greets Library users and offers assistance
• Provides reference and reader’s advisory guidance to adults and teens, as well as to children, as needed
• Assures the confidentiality of library use and library patron accounts
• Performs opening and closing procedures in the Adult Services Department
• Assists and instructs community members in using Library services, equipment, technology and facilities, both one-on-one and in group settings
• Assists in providing interlibrary loan and resource sharing services
• Assists with use of personal technology devices
• Recommends or selects material, both print and non-print, for acquisition and withdrawal
• Troubleshoots Library equipment and technology including AV, PCs, printers, copiers, scanners
• Collaborates with all Library departments and staff in order to provide the best possible service for the community
• Participates in the preparation of promotional and informational material
• Assists in the planning, development and maintenance of the Library's online and virtual presence and functionality
• Assists in planning, facilitating and conducting programs, including Library tours
• Engages in community outreach and collaboration to promote interest in the Library as a community resource
• Assists in training and oversight of volunteers in the Adult Services Department
• Participates in updating Library technology
• Assists with the reservation of Library program rooms
• Collects and maintains usage data and compiles statistical and narrative reports
• Monitors building and technology use
• Interprets and enforces Library rules and policies
• Proctors exams, as requested
• Performs other duties as assigned

Additional Duties

• Attends professional meetings and participates in the activities of professional library associations
• Keeps informed of current trends and developments in libraries
• Seeks training and professional development opportunities necessary to perform job competencies
• Assists with the application and administration of grants
• Participates in the cataloging, organizing and maintenance of Library material

• Positive and enthusiastic approach to customer service, in person, on the phone and virtually
• Ability to engage inactive listening
• Ability to give clear, concise written and oral instructions
• Ability to work and interact effectively with staff, administrators, volunteers and the public, as well as function as part of a cohesive team
• Ability to plan, organize, direct and evaluate the work of others
• Ability to operate and troubleshoot a variety of equipment, both office and library
• Ability to use independent judgment to assess and evaluate information requests
• Thorough and demonstrated knowledge of Library policies, practices and procedures
• Strong technological skills, including proficiency in social media
• Ability to monitor new issues and techniques appropriate to libraries, as well as interpret their meaning for and impact on libraries and library service

Required Physical and Mental Effort and Environmental Conditions

• Ability to lift books and other materials, weighing up to twenty-five (25) pounds, from shelves ranging from 6" to 8' from the floor and return them to their proper place(s)
• Ability to stand and walk for extended periods of time; move throughout the Library; bend, reach and crouch to shelve and retrieve materials; push and pull carts loaded with materials
• Ability to use a PC terminal, laptop or tablet for extended periods of time
• Ability to carry supplies and equipment in excess of twenty-five (25) pounds
• Ability to move throughout the Library and other Town sites
• Ability to read fine print materials
• Ability to work in office and public settings subject to continuous interruptions and background noises
• Ability to be flexible and adapt in a fast paced, complex and changing environment
• Ability to represent the Library in the community and at public gatherings and speak to public groups
• Ability to work evenings and weekends

Required Minimum Qualifications

Master's Degree in Library Science from an ALA accredited program preferred. Students enrolled in their last year of a MLIS accredited program are eligible to apply. The MLIS must be obtained within one year from date of hire. Proficiency in reference services and with Library automation, personal computers, software applications, tablets, Android and smartphones, as well as social media. Strong customer service skills essential. Previous experience desirable.

License or Certificate

Motor Vehicle Operator's License

NOTE: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive of every task or responsibility.