Adult Services Librarian

Black Caucus of the American Library Association; Columbus (OH); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Food & fun culture

Leadership and development

Supportive culture

Job summary

Black Caucus of the American Library Association seeks a librarian who excels in service, programming, and community connection. You’ll guide patrons to resources, train users, and help build a diverse, responsive collection.

You’ll collaborate with staff to design innovative programs for all ages, and provide tech assistance and outreach to the community. ALA-accredited MLS and strong customer service are required.

Qualifications

• Master’s degree in Library Science from an American Library Association accredited school.
• A minimum of one (1) year of customer service experience.
• Proficient in ILS and library resources; ability to search databases and assist patrons.

Responsibilities

• Proactively provides customer service to patrons.
• Interviews, researches, and answers questions from patrons.
• Assists Materials Selectors in developing and maintaining a high quality collection based on community needs, usage levels, and relevance of materials.
• Evaluates materials, utilizes data and reports for collection maintenance and makes withdrawals according to library guidelines.
• Initiates development and implementation of adult, teen, and children’s programs to increase awareness of library resources.
• Recommends materials based on patrons’ interests.
• Delivers programs, presentations and training to patrons and organizations; may serve as librarian-in-charge.
• Assists patrons with basic troubleshooting of common software and devices.

Skills

ILS proficiency

Confidentiality

Attention to detail

Information organization

Public speaking

Policy knowledge

MS Office

Education

Master’segree in Library Science (ALA-accredited)

Customer service experience (1 year)

Tools

Integrated Library System (ILS)

Job description

We’re fans of superheroes, honeybees and clever DIY hacks. Not just because they’re cool, but because they help people. If you’re the kind of person who loves making someone’s day easier, we’d love to work with you!

This role is more than traditional librarianship. As a librarian, you’ll join a collaborative team that’s passionate about delivering exceptional service and connecting patrons with resources that enrich their lives. In this role, you’ll help create meaningful experiences, design innovative programs and showcase the incredible resources our library has to offer. If you’re energized by serving the community, this is the place for you!

Our award-winning library has been an important part of the community since its founding in 1803, and we’re proud to combine traditional library services with the innovative. What do we offer? Lots of food and fun, plus a supportive culture that includes leadership and development opportunities. Join us as we work together to be the library our patrons deserve!

Purpose

Under direction, the Librarian assists patrons in identifying and locating appropriate materials using electronic, print and other resources; trains patrons in the use of resources; develops the collection and prepares and conducts programs designed to encourage library use.

Essential Position Functions

• Proactively provides customer service
• Interviews, researches, and answers questions from patrons
• Assists Materials Selectors in developing and maintaining a high quality collection based on community needs, usage levels, and relevance of materials
• Evaluates materials, utilizes statistical data and reports for collection maintenance and makes withdrawals according to library guidelines
• Initiates the development and implementation of adult, teen, and children’s programs to increase awareness of library resources and encourage library use
• Recommends materials based on patrons’ interest
• Provides programs, presentations and training to patrons and other organizations, in the Library and in the community
  Serves as librarian-in-charge, as assigned
• Assists patrons with basic troubleshooting of common software products, operating systems, browsers and other technologies associated with library services (including handheld devices, e-readers, laptops, tablets, etc.)
• Performs duties of Library Associate, Storytime Associate and Circulation Assistant, as needed

Education, Training and/or Experience

• Master’s degree in Library Science from an American Library Association accredited school
• A minimum of one (1) year of customer service experience

Knowledge, Skills, Abilities and Personal Characteristics

• Proficient in the use of the Integrated Library System (ILS)
• Ability to maintain confidentiality and use appropriate judgment in handling information and records
• Ability to work accurately with attention to detail
• Ability to arrange items in alphanumeric and/or subject order
• Superior working knowledge of traditional and electronic resources including web sites and databases; excellent online searching skills
• Ability to deliver programs and speak before groups
• Ability to retain and follow circulation policies and procedures
• Proficient in the use of Microsoft Office applications including Outlook, Word, Excel, Access and PowerPoint

Certifications, Licenses, Registrations

Valid driver’s license, with an acceptable driving record

Physical Demands

• Ability to sit and use computer for extended periods and operate standard office equipment, daily
• Ability to lift and move up to fifty (50) pounds, daily
• Ability to push book trucks with up to 150 pounds of materials on them, daily
• Ability to stand for extended periods, daily
• Ability to perform repeated reaching, bending, climbing and squatting, daily
• Travel by automobile is required occasionally