Adult & Paediatric Crisis Worker - Bransford/Telford - 0Hrs

NHS Jobs

Massachusetts

On-site

USD 29,000 - 40,000

Full time

14 days+

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Benefits offered by this job

6 weeks annual leave

Pension Scheme

Life Assurance

Employee Assistance Programme

Enhanced sickness pay

Enhanced Maternity Pay

Enhanced Neonatal/Adoption Pay

Well-being programme

Referral bonus up to £500

Advanced rota planning

Long Service/Team of the Month Awards

CPD training courses

Job summary

NHS Jobs is seeking an Adult & Paediatric Crisis Worker for The Glade SARC locations in Bransford and Telford. The role involves supporting adults, children and families in a Sexual Assault Referral Centre, delivering compassionate care while maintaining professional boundaries.

You will assist with practical and emotional aspects, explain processes and advocate for patient needs. We value resilience, empathy and strong teamwork as part of a 24/7 service.

Qualifications

Experience in administration, social care, healthcare or safeguarding.
Experience providing compassionate support in challenging situations.
Ability to communicate clearly and advocate for patients and families.

Responsibilities

Provide calm, supportive presence for adults, children and families at SARC.
Explain next steps and support patients through practical and emotional needs.
Ensure procedures and records are completed accurately and on time.

Skills

Administration

Social care

Healthcare

Safeguarding

Support work

Job description

Adult & Paediatric Crisis Worker - Bransford/Telford - 0Hrs

Could you be a calm presence when someone needs it most? An Adult & Paediatric Crisis Worker isn't simply there to manage a process. You're there for the person going through it. You'll support adults, children and families attending a Sexual Assault Referral Centre, often at an incredibly difficult and vulnerable time. From the moment someone contacts the service, you'll help create a safe, calm and supportive environment. You'll explain what happens next, advocate for their needs and choices, and support them through the practical and emotional aspects of attending the SARC, including where appropriate their forensic medical examination. You'll need empathy, but you'll also need resilience. Warmth, but also professional boundaries. The ability to listen, while still ensuring important procedures and records are completed accurately. It is that combination that makes a great Crisis Worker. You could be a strong fit if you have experience in administration, social care, healthcare, safeguarding or support work and you're comfortable supporting people in challenging situations. The existing advert specifically identifies those backgrounds as relevant. Location: The Glade SARC, Bransford and The Glade SARC, Telford Ideally candidates will live in the Kidderminster area as there is an expectation to travel between both sites. Salary: Retainer rates - £30.56 (per 8 hour shift) from 09:00 Monday through to 08:59 Saturday and £40.24 from 09:00 Saturday through to 08:59 Monday. The attendance payment is £16.01 per hour for a minimum of 3 hours per case. Shift Patterns : Monday-Sunday, shift pattern 9-5, 5-1, 1-9 - primarily weekends and evenings 24 hours a week, as part of a 24/7 service Hours, training & support: You'll join us on a flexible zero-hours basis, covering a mixture of day, evening, overnight and weekend shifts. Current shift patterns are 9am-5pm, 5pm-1am and 1am-9am. You don't need to arrive knowing everything about working in a SARC. You'll receive training to help you understand the specialist environment and build the confidence needed for the role. You'll also be working as part of a wider service alongside healthcare professionals and partner agencies. What we need from you is the right foundation: compassion, resilience, sound judgement and a genuine commitment to supporting people when they may be at their most vulnerable. Join the Best Provider, Make the Greatest Difference Clinical forensic healthcare is a rapidly growing career path as demand for specialist critical services has greatly increased in recent years. At Mountain Healthcare, we understand that to provide the highest quality services for our patients and customers, our people must be the best in the field. We are proud to offer unrivalled staff training and development opportunities such as our unique Forensic Practitioner Gateway, our wide range of accredited and Continuing Professional Development (CPD) courses, and access to events across the health and justice sector. DE&I Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.

Company benefits