ADRC Navigator - Part Time

Hilltop Community Resources Inc.; Grand Junction (CO); On-site; USD 31,000 - 32,000; Part time

Benefits offered by this job

Competitive pay and benefits

Part-time schedule Tuesday–Friday 9:00

Professional development opportunities

Supportive and inclusive work culture

Job summary

Hilltop Community Resources Inc. in Western Colorado seeks an ADRC Navigator to handle case management, option counseling, and financial applications under the ADRC program. The role focuses on assisting elderly and disabled adults with access to long-term care services and connecting them with community resources.

You will conduct outreach, coordinate with community agencies, and maintain accurate records while supporting a respectful, inclusive environment within our nonprofit.

Qualifications

• Bachelor's degree in behavioral science, human services, or related field, OR four years of relevant case management experience.
• Equivalent combination of education and experience may be considered.

Responsibilities

• Manage a caseload of 30 clients, providing intake and referral services in person or by phone.
• Interview clients, families and caregivers to assess long-term care needs and services.
• Develop service plans based on evaluations to determine client needs and provider use.
• Assist with filling out applications for programs and follow up to ensure connections.
• Participate in interdisciplinary team meetings and collaborate with community partners.

Skills

Case management

Interpersonal skills

Communication

Education

Bachelor's degree in behavioral science or related field

4 years of relevant case management experience

Job description

Hilltop's mission is to create connection to build a community where everyone belongs. We value Relationship, Integrity, Courage, Inclusivity, Growth, and Fun.

Who We Are:

At Hilltop Community Resources, we are more than a multi-faceted non-profit organization that serves our community. We're a large and vibrant collection of creative and driven individuals that each play a unique and important part in what we do every day. Headquartered in beautiful Western Colorado, Hilltop is invested in the betterment of where we live, work and play. For 75 years, Hilltop has provided resources and support for a wide range of people of all ages, stages and walks of life. Our approach is rooted in our values that we weave into everything we do. We care about people and prioritize a healthy and happy workplace culture.

The Part You'll Play:

Working at Hilltop is a fantastic opportunity with lots of chances for growth, connection and team building. Hilltop values the employee experience and promotes a culture of purpose and belonging for every employee. We believe work can be fulfilling and fun. This role is no exception. An overview of this position entails...The ADRC Navigator is responsible for case management services, option counseling, and assisting individuals with financial applications under the Aging and Disability Resources for Colorado (ADRC). This role supports elderly and disabled adults accessing appropriate long-term care programs and services, providing outreach, and collaborating with community agencies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage a caseload of 30 clients. Provide intake and referral services via phone and in person.
• Interview the client and his/her family, other caregivers, and collateral entities to complete assessments for long-term care or services, evaluation of physical and mental health, competency, living environment, activities of daily living, support system, finances; discuss service options and make referrals to community resources.
• Develop a service plan based on evaluation of the client's current support system and functional assessment to determine client needs, availability of service providers, and use of intervention tools to assist the client and/or client support system when appropriate.
• Assists with filling out applications for specific, needed programs. Follows up with clients as necessary to ensure service connections and delivery.
• Participate in interdisciplinary team meetings regarding client care, advocacy, and services coordination; attend conferences, workshops, and state training sessions regarding case management, chronic disease, and other disabled and elderly population issues.
• Collaboration with community partners is required for the ongoing success of the ADRC/Home Connections program. Collaborate with the Area Agency on Aging Director, Western CO 2-1-1 staff, and other community partners to leverage and pool resources to address unmet client needs.
• Maintain accurate and timely records in the State's database (SUDS), including assessments, care plans, and other relevant documents. Manage other pertinent documents including release of information forms, status reports, etc.
• Responsible for answering the ADRC main line Monday through Friday. Assess callers' needs and provide appropriate referrals to community resources.
• Offer person-centered counseling to individuals with physical, mental, and cognitive disabilities to help individuals understand the benefits and limitations of long-term services and support options; connect individuals to services and act as a liaison with service agencies.
• Fiscally responsible for services approved and provided under the voucher services and Home Connections program, including credit card purchases, submitting check requests, completing appropriate coding and financial steps required for providers to be paid, and communicating with providers about approved services.
• Responsible for assisting clients with SAMS (Senior Assistance for Materials and Services) applications. SAMS is a once-a-year financial assistance available to provide a service or good that supports continuing independence.
• Responsible for gathering all necessary information to present SAMS requests to review committee. Completes purchases or payment requests and follow up with clients to close files upon service completion.

EDUCATION & EXPERIENCE

• Bachelor's degree in behavioral science, human services, or a related field, OR four years of relevant case management experience.
• Equivalent combination of education and experience may be considered.

CERTIFICATES, LICENSES & REGISTRATIONS

• Valid Colorado Driver's License

Before you join the Hilltopper Community:

Connections come with care! Before you join our team, you will be required to go through some background checks and health clearances to ensure the safety and wellbeing of everyone in our community.

CLEARANCES & HEALTH REQUIREMENTS

• Hilltop Criminal Background Check
• Sex Offender Registry
• Driving Record
• Colorado Adult Protective Services Background Check (CAPS)
• Department of Health and Human Services Office of Inspector General (OIG) Exclusion List
• Non-Facility Fingerprint Card
• Non-Facility TRAILS (Child Abuse Registry)
• Influenza Vaccination (recommended)
• Any other required vaccination

Perks And Benefits To Sweeten The Pot

• Competitive Pay and Benefits
• The starting wage range for this role is $22.35 to $23.46 per hour.
• Check out our full benefits package here: Hilltop Community Resources Benefits Guide
• Part-time and full-time schedules that can fit your needs.
• The schedule for this specific position is part-time schedule of Tuesday - Friday 9:00am - 3:00pm.
• Professional and personal development opportunities for all employees
• A supportive and inclusive work environment