ADR Supervisor/Dispute Prevention Resolution Supervisor

Minnesota Department of Labor and Industry; Saint Paul (MN); Hybrid; USD 87,299 - 125,488; Full time

Benefits offered by this job

Paid vacation and sick leave

Paid holidays

Pension plan

Health and life insurance

Job summary

The Minnesota Department of Labor and Industry is seeking an ADR Supervisor to lead the Alternative Dispute Resolution Unit within the Workers’ Compensation Division. You will supervise staff, manage ADR operations, and drive program improvements to serve stakeholders and ensure efficient dispute resolution.

Ideal candidates will have 5+ years in dispute resolution and leadership, with deep knowledge of workers’ compensation rules and strong communication skills for diverse audiences.

Qualifications

• Five (5) years of experience applying alternative dispute resolution principles, practices, and techniques.
• Five (5) years professional experience within the last seven years under Minnesota workers’ compensation laws.
• Demonstrated leadership experience sufficient to supervise and direct staff.

Responsibilities

• Supervise Alternative Dispute Resolution (ADR) Unit functions within the Workers’ Compensation Division.
• Run an efficient and effective ADR program for stakeholders.
• Provide quality ADR programming and continual process improvement in support of the division’s mission.

Skills

Dispute resolution

Leadership

Staff supervision

Coaching

Team leadership

Communication

Job description

Working Title: ADR Supervisor

Job Class: Dispute Prevention Resolution Supervisor

• Job ID: 95570
• Location: St. Paul
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 07/28/2026
• Closing Date: 08/17/2026
• Hiring Agency/Seniority Unit: Labor & Industry Dept / Labor and Industry-MMA
• Division/Unit: Dept of Labor & Industry / Alternative Dispute Resolution
• Travel Required: No
• Salary Range: $41.81 - $60.10 / hourly; $87,299 - $125,488 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 216 - Middle Management Association/MMA
• FLSA Status: Exempt - Executive
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

• Job ID: 95570
• Location: St. Paul
• Telework Eligible: Yes
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 07/28/2026
• Closing Date: 08/17/2026
• Hiring Agency/Seniority Unit: Labor & Industry Dept / Labor and Industry-MMA
• Division/Unit: Dept of Labor & Industry / Alternative Dispute Resolution
• Work Shift/Work Hours: 8:00 am - 4:30 pm
• Travel Required: No
• Salary Range: $41.81 - $60.10 / hourly; $87,299 - $125,488 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 216 - Middle Management Association/MMA
• FLSA Status: Exempt - Executive
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well‑being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

• Employees living within 50 miles of the primary work location will be required to work in the office at least 50% of the time each month.
• Employees that live in Minnesota and are more than 50 miles from the primary work location may be eligible for more than 50% telework with agency approvals.
• Employees may reside outside of the state of Minnesota if they live in a bordering state and are within 50 miles of the primary work location.

This position will supervise Alternative Dispute Resolution (ADR) Unit functions within the Workers’ Compensation Division and run an efficient and effective ADR program for stakeholders. In addition, this position will provide quality ADR programming and continual process improvement efforts in support of the mission of the Workers’ Compensation Division.

Minimum Qualifications

• Five (5) years of experience applying alternative dispute resolution principles, practices, and techniques

AND

• Five (5) years professional experience gained within the last seven years under the State of Minnesota Workers’ Compensation laws.
• Demonstrated leadership experience* sufficient to effectively supervise and direct the work of assigned staff.
  • Coaching, mentoring, and/or developing staff while building relationships.
  • Leading teams to meet the organization's expectations for productivity, quality, or goal accomplishment.
  • Managing the preparation and maintenance of reports necessary to carry out the functions of the department.
  • Understanding of staff development, supervision, and team building.
• Demonstrated leadership experience may include any of the following:
• Experience as a supervisor, team lead, lead worker, OR project lead
  • Completion of a State leadership development program, such as Emerging Leaders Institute (ELI) or Senior Leadership Institute (SLI)
  • Completion of a similar or equivalent leadership development program through another organization
  • A paid or unpaid position leading a program or chairing a committee, such as an Employee Resource Group (ERG). This experience must also include:
    • 1+ years of identifying issues, goals, and strategic actions
    • 100+ hours per year time commitment
    • Ability to interpret and understand legal arguments, testimony from witnesses and written documents sufficient to provide information to parties about workers’ compensation law, procedures and benefits; evaluate and determine disputed legal issues; and assist parties in identifying viable settlement options.
    • Written communication skills sufficient to draft legal documents such as Decision and Orders and Mediation Resolution / Awards. Verbal communication skills sufficient to explain complex legal concepts, de‑escalate tensions, facilitate creative thinking and foster cooperative behavior during interactions with parties or stakeholders.
    • Ability to communicate effectively with individuals with a wide range of backgrounds, who do not share your same culture, ethnicity, language, or other common experiences.

Preferred Qualifications

• Experience in the supervision, leadership, or work direction of assigned staff.
• Knowledge of Work Comp Campus system and ability to provide guidance, training and support to internal staff and external stakeholders as needed.
• Language skills other than English (Somali, Spanish, Hmong, Karen or ASL).

Additional Requirements

It is the policy that all final candidates submit to a background investigation prior to employment. The background check may consist of the following components: SEMA4 Records Check, Employment Reference Check, Criminal History Check, Driver’s License Check, Social Security and Address Verification, Conflict of Interest Review, Education/License Verification.

About Labor & Industry Dept

The Department of Labor and Industry ensures Minnesota’s work and living environments are equitable, healthy and safe. The agency oversees the state's programs for apprenticeship, construction codes and licensing, dual‑training pipeline, occupational safety and health, wage and hour standards, workers' compensation and youth skills training programs.

Working together to improve the state we love.

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low‑cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short‑term and long‑term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax‑free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well‑being

Support to help you reach your career goals:

• Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
• Support to help you reach your career goals: Leadership information - Leadership Hub

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well‑being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies

based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran‑friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email [e-mail] and let us know the support you need.