ADR Paralegal: Lead Complex Arbitration (Hybrid)

SmartHire Inc.; Chicago (IL); On-site; USD 60,000 - 90,000; Full time

Job summary

SmartHire Inc. in Chicago seeks an experienced paralegal to support arbitration and mediation matters in a fast-paced professional setting. You will manage cases from inception through close, serving as the primary contact for clients and counsel, and coordinating hearings and events.

The role emphasizes robust case management, client service, and attention to detail, with opportunities to handle complex matters and interact with judges and arbitrators.

Qualifications

• 3–5 years of paralegal, case management, legal support, ADR administration experience.
• Experience managing cases from inception through closing or resolution.
• Excellent written and verbal communication and strong organizational skills.

Responsibilities

• Manage arbitration and mediation cases from opening through final resolution and close.
• Serve as primary contact for clients, attorneys, arbitrators, mediators, judges, and other parties.
• Coordinate and schedule hearings, conferences, mediations, and other case-related events.
• Maintain accurate case files, calendars, deadlines, and case activity updates.
• Prepare, organize, and distribute case-related documents, correspondence, and materials.
• Track milestones and ensure timely communication with all parties.

Skills

Organization

Time management

Written & verbal communication

Interpersonal skills

Client interaction

Tools

Microsoft Office

Case management systems

Job description

SmartHire Inc. in Chicago seeks an experienced paralegal to support arbitration and mediation matters in a fast-paced professional setting. You will manage cases from inception through close, serving as the primary contact for clients and counsel, and coordinating hearings and events.

The role emphasizes robust case management, client service, and attention to detail, with opportunities to handle complex matters and interact with judges and arbitrators.