ADP Lyric HCM, Sr Director Strategic Planning

ADP; Tempe (AZ); Hybrid; USD 140,000 - 190,000; Full time

Job summary

ADP Lyric HCM is seeking a Sr. Director of Strategic Planning to support the National Accounts Services organization. The role partners with the VP and senior leaders to shape strategy, oversee initiatives, and drive growth across ADP Lyric HCM.

Expect to craft high-impact communications, coordinate complex programs, and influence key stakeholders. The position requires deep operational experience, executive presence, and the ability to manage multiple projects under tight timelines.

Qualifications

• 12+ years in a related management capacity in a high-performance service/operational environment.
• Demonstrated ability to lead via influence and senior-level communications.
• Strong analytical and storytelling skills for executive audiences.

Responsibilities

• Lead strategic planning processes across the ADP Lyric HCM ecosystem.
• Prepare presentations and business proposals for senior leaders.
• Collaborate with SLT to determine and prioritize strategies and track progress.

Skills

Leadership

Strategic thinking

Communications

Presentation

Cross-functional collaboration

Influence

Education

Bachelor's degree

MBA (preferred)

Tools

PowerPoint

Excel

Job description

ADP Lyric HCM is hiring a Sr. Director of Strategic Planning within the National Accounts Services organization.

• Do you love satisfying and exceeding client expectations?
• Is collaborating and leading by influence a passion?
• Do you regularly create outstanding, wide-reaching communications and presentations?
• Are you someone who constantly pays attention to detail?
• Are you excellent at leading multiple projects?

Well, this may be the role for you!

In this role as the Sr. Director , you will drive valuable business development by using your strong leadership and critical thinking skills to assist with the administrative and operational oversight of the ADP Lyric HCM organization. You will be the right-hand person of the VP of ADP Lyric HCM, preparing presentations and business proposals by attaining a deep understanding of the ecosystem and collaborating with the VPs of the various businesses. You will create wide reaching communications and plan, coordinate, and keep the contents of senior level meetings focused.

The nature of what you do every day will not change – your #1 goal is to help drive the success of the ADP Lyric HCM associates and clients. You will track the work activities of assigned duties pertaining to the development, implementation, and execution of a wide variety of initiatives used to support the growth of the business units focused on ADP Lyric HCM: Implementation, Service, Project Services, Talent, among others. Still, every day will be different because the questions you receive will vary, as will the solutions you provide.

To thrive in this role as the Sr. Director , you will collaborate closely with senior leaders to identify risks in proposals, build consensus, and explain difficult information. You will be an external thought leader that can influence the strategy to address internal or external business and regulatory issues, proactively identify, and solve the most complex problems that impact management and direction of the business. You will gather and utilize information from other areas of ADP that may benefit ADP Lyric HCM.

This role functions as a liaison between and among various departments and business units to effectively ensure that our associates, leaders, and clients have the right support and strategic focus. Complete knowledge of the ADP organization and systems is required. You may conduct or facilitate periodic reviews of achievements and performance against strategic plans.

Ready to #MakeYourMark?

WHAT YOU’LL DO: Responsibilities

• Function as the Strategic Planning Administrator to VP ADP Lyric HCM
• Use strong leadership and critical thinking skills to assist with the operations of ADP Lyric HCM
• Lead and implement various strategic planning processes across the ADP Lyric HCM ecosystem.
• Prepare presentations and business proposals.
• Collaborate with SLT members to determine and prioritize business strategies.
• Assist in creating business development goals, strategy and tools for growth and be able to track and measure.
• Leaning in with recommendations and consultation to improve alignment
• Create excellent communications with flair.
• Assist with budget and financial responsibilities related to projects.
• Plan, coordinate, and keep the contents of a meeting focused.
• Help drive partnerships as they relate to growth.
• Assist with the determination of key performance indicators and how to measure team performance.
• Provide tactical support to implement ideas.
• Work with leadership to deliver, monitor, and communicate progress toward goals.
• Identify and help solve core problems or opportunities within business processes.
• Provide VP and other senior leaders with insight and analysis on operations.
• Assist with assessing the risk when business decisions are made.
• Provide support and oversight and/or leadership for special projects and business initiatives from ideation to implementation.

TO SUCCEED IN THIS ROLE: Requirements

• Hybrid working arrangement - 3 days minimum in the local office and 2 days at home. This position will sit in our Alpharetta, GA office.
• 12+ years' experience in a related management capacity in a high-performance service and operational environment that has consistently demonstrated World Class Service comparable to ADP's mission with significant measurable results.
• Executive presence required
• You must be able to work under pressure of time constraints and be able to function in a flexible, constantly changing environment.
• Effective time management and conflict resolution skills are required.
• Ability to motivate and lead others informally; highly collaborative planning ability; superior business acumen, communication, and business judgment.
• Extensive experience in operations or process improvement, with in-depth knowledge of delivering a high-quality client experience.
• Proven history of translating progress and status into visually appealing presentations and communications for a range of audiences (including members of our Executive Committee)
• Ability to travel up to 25% of time, depending on business needs.

A college degree is great but not required. What is more important is having the skills to do the job. Other acceptable experiences could include:

• Experience noted above, OR
• Military experience (NCO+) where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

BONUS POINTS FOR THESE: Preferred Qualifications

• MBA and/or advanced degree
• HCM industry experience a plus
• Excellent written and oral communication skills
• Demonstrated ability to work across organizations with limited supervision.
• Strong analytical skills and ability to produce high quality and volume at a fast pace.
• Knowledge of the business services / enterprise software / human capital management industry
• Ability to influence and lead cross-functional teams.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We are here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for?

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (https://www.adp.com/about-adp/awards-and-recognition.aspx) .

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP:

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.