Adoption Specialist (m/f/x)*

SOLVENTUM; United States; Remote; USD 53,000 - 80,000; Full time

Job summary

Solventum is seeking a skilled Clinical Coder to join our remote UK team. You will work across NHS coding workflows, EMR documentation, and end-user training to ensure accurate data capture and smooth implementations, while complying with regulatory standards.

You will act as a subject matter expert supporting Project Managers, lead requirements discovery, and drive user engagement through remote and onsite demos, testing, and successful go-live support. Strong communication is essential.

Qualifications

• Minimum NHS clinical coder experience of 4 years.
• National Clinical Coding Qualification (NCCQ) required.
• ACC status up to date.
• Proficiency with Electronic Medical Record workflows.
• Excellent written and verbal English.

Responsibilities

• Act as a subject matter expert, supporting the Project Manager.
• Lead requirements discovery and intake during implementations.
• Drive user engagement via remote and onsite demos.
• Configure, test and validate solutions; translate requirements; support UAT.
• Deliver end-user training and train-the-trainer programs.
• Provide go-live support through remote sessions and onsite assistance.
• Document final configurations and handover outcomes.
• Represent the voice of the customer during implementation.
• Conduct clinical audits.

Skills

NCCQ

ACC status

NHS clinical coder

EMR workflows

MS Office

Fluent English

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Teams

SharePoint

Job description

By applying to this position, you acknowledge that Solventum recently publicly announced its intention to divest its Health Information Systems Business. No decision has been made regarding the ultimate structure or timing of any potential transaction, and there can be no assurance that a separation will occur. Any transaction would be subject to customary approvals, including approval by Solventum’s Board of Directors, regulatory requirements and other customary conditions. This position supports the Health Information Systems Business. If a future transaction involving that business were to occur, the impact on this role would be determined as part of that process and would remain subject to applicable legal requirements, approvals and business decisions. Link: https://news.solventum.com/press-releases/detail/144/solventum-announces-intent-to-separate-its-health-information-systems-business

At Solventum, we improve lives by helping healthcare professionals do their best work. Join a team using innovation and insight to make a real impact on the future of healthcare. All roles listed are with Solventum, and we’re committed to protecting your personal information - learn more in our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/

Job Description:

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients’ lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role

• Act as a subject matter expert, supporting the Project Manager throughout customer implementation projects

• Lead customer requirements discovery and intake during implementations

• Drive user engagement through remote and onsite presentations and product demonstrations

• Configure, test and validate solutions, including requirements translation, documentation, end-to-end testing and UAT support

• Deliver end-user training and train-the-trainer programmes, including development of tailored training strategies and materials

• Provide go-live support through remote sessions and onsite floor-walking with at-the-elbow user assistance

• Document final configurations and implementation outcomes to support handover to post-implementation support teams

• Act as the voice of the customer, identifying enhancement opportunities and serving as a liaison between users and Solventum during implementation

• Conduct clinical audits

Your Skills and Expertise

• National Clinical Coding Qualification (NCCQ)

• Accredited Clinical Coder (ACC) status up to date

• At least 4 years’ experience as a clinical coder in the NHS

• Experience with Electronic Medical Record workflows, documentation workflows, medical coding workflows

• Proficiency in Microsoft applications such as MS Word, Excel, PowerPoint, Teams, SharePoint

• Fluent English skills, both written and spoken

Additional qualifications that could help you succeed even further in this role include:

• Experience in dealing with customers, preferably with healthcare providers, i.e., doctors, nurses, medical coders as well as their management

• Experience with workflows in electronic patient records, medical coding and/or familiarity with a specific hospital information system

• Experience in creating customer facing product documentation such as quick reference guides, training videos, demo collateral etc.

• Experience with functional testing and user acceptance testing

• Experience with speech recognition or natural language processing

• Experience as Product Owner

• High customer orientation with excellent written and verbal communication skills

Work location: Remote-UK

Travel: May include up to 40% domestic.

Must be legally authorized to work in country of employment without sponsorship for employment visa status.

Supporting Your Well-being

Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

By applying to this position, you acknowledge that Solventum recently publicly announced its intention to divest its Health Information Systems Business. See Solventum Announces Intent to Separate its Health Information Systems Business :: Solventum Corporation Newsroom. No decision has been made regarding the ultimate structure or timing of any potential transaction, and there can be no assurance that a separation will occur. Any transaction would be subject to customary approvals, including approval by Solventum’s Board of Directors, regulatory requirements and other customary conditions. This position supports the Health Information Systems Business. If a future transaction involving that business were to occur, the impact on this role would be determined as part of that process and would remain subject to applicable legal requirements, approvals and business decisions.