Adoption & Payments Specialist — Animal Shelter

City of Charlotte; Charlotte (NC); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Benefits package

Drug-free workplace

Job summary

The City of Charlotte, located in the Shelter Operations Division of Animal Care and Control, seeks a Clerk to handle financial processing and related record-keeping for animal services, including adoptions, licenses, and intake activities. The role requires interaction with the public and staff as a primary adoption and intake counselor, with some animal handling duties.

Responsibilities include processing payments, maintaining audit-ready records, issuing receipts, and coordinating with

Qualifications

• High School Diploma or GED with three years of relevant work experience in animal related or customer service field.
• Experience handling money and financial records is advantageous.
• Ability to communicate effectively with the public and staff.

Responsibilities

• Process payments for animal-related services (adoptions, licenses, etc.).
• Maintain records of payments and generate reports.
• Provide courteous, professional customer service.
• Complete general financial activities (invoices, receipts).
• Assist with adoptions, intakes, and animal handling as needed.

Skills

Customer service

Communication

Clerical procedures

Accounting basics

Data entry

Audit trails

Education

High School Diploma or GED

Tools

Data entry terminals

Job description

The City of Charlotte, located in the Shelter Operations Division of Animal Care and Control, seeks a Clerk to handle financial processing and related record-keeping for animal services, including adoptions, licenses, and intake activities. The role requires interaction with the public and staff as a primary adoption and intake counselor, with some animal handling duties.

Responsibilities include processing payments, maintaining audit-ready records, issuing receipts, and coordinating with