Adoption & Governance Analyst, Central Tech (Hybrid ATL)

Crh-bc0817a9; Atlanta (GA); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive base pay

Medical, dental and disabilityBenefits

Group retirement savings program

Health and wellness programs

Inclusive culture with growth and top‑

Job summary

CRH is seeking a Governance & Adoption Analyst in the Perimeter area of Atlanta, GA. This hybrid role supports the Governance and Adoption Lead in governing central technology services, including collaboration, identity management and endpoint management, aligning with strategic objectives and financial goals.

You will work with IT and business stakeholders to drive adoption, deliver training materials, and monitor adoption metrics, ensuring successful tool implementations across a global

Qualifications

• At least 5 years of change management experience in a large global organization.
• Masters level qualification or equivalent experiential knowledge.
• Certified / strong experience in change management / collaboration platforms.
• Ability to convey technical information to non-technical stakeholders.
• Results-oriented, able to work in a hybrid environment.

Responsibilities

• Support Governance and Adoption Lead with finance, performance, and central technology services reporting.
• Coordinate ITSM-aligned demand, changes, and governance processes across groups.
• Create, manage and maintain central technology services plans and artefacts.
• Ensure governance processes (e.g., Global CAB) are in place with clear role delineation.
• Develop adoption strategies, dashboards, and communication for tool rollouts and changes.
• Monitor adoption metrics and adjust strategies to improve outcomes.
• Provide change management support during transitions and projects.
• Collaborate with IT representatives to address user concerns and training needs.

Skills

Change management

Communication skills

Data analysis

Stakeholder management

Reporting

Education

Masters degree

Tools

ITSM principles

Job description

CRH is seeking a Governance & Adoption Analyst in the Perimeter area of Atlanta, GA. This hybrid role supports the Governance and Adoption Lead in governing central technology services, including collaboration, identity management and endpoint management, aligning with strategic objectives and financial goals.

You will work with IT and business stakeholders to drive adoption, deliver training materials, and monitor adoption metrics, ensuring successful tool implementations across a global