AdOps Specialist

Criticalmass; San Jose (CA); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Maternity and parental leave extra days

Competitive benefits packages

Employee discounts

Job summary

Criticalmass in San Jose, California is seeking an Ad Operations Specialist who will manage the trafficking and QA process for digital media campaigns. Your responsibilities will include ensuring creative accuracy, troubleshooting issues with external partners, and maintaining quality in deliverables.

The ideal candidate has 2-3 years of experience in advertising operations, particularly with Google Marketing Platform and dynamic ad serving technologies. This role requires a detail-oriented, organized individual who can thrive in a fast-paced environment.

Qualifications

• 2-3 years’ experience in advertising operations.
• Strong experience with Google Marketing Platform.
• Ability to manage deadlines and workflow with attention to detail.

Responsibilities

• Own the QA process, from campaign set up to launch and maintenance.
• Work with third party vendors to verify creative updates.
• Troubleshoot campaign issues with external partners.

Skills

Advertising Operations

Google Marketing Platform

Campaign Manager 360

Meta Advertising (Facebook/Instagram)

Multi-tasking

Project Management

Problem-solving

Tools

Standard and rich media ad trafficking software

Dynamic Ad Serving partners

Job description

As an Ad Operations Specialist, you own the trafficking and QA process for digital media activities across channels. Creating a relationship with media colleagues across practices will help you excel in a job requiring fast thinking, accuracy, and versatility.

You will:

• Own the QA process, from campaign set up to launch and maintenance.
• Work with third party vendors to verify creative updates and rotations.
• Work with external partners to troubleshoot campaign issues.
• Have some experience with dynamic ad serving partners (DCO).
• Ensure pixels and tags are firing properly on campaign landing pages.
• Manage deadlines and workflow.
• Own the quality and consistency of your deliverables.
• Work from an office a minimum of 3 days a week.

You have:

• 2-3 years’ experience in advertising operations.
• Strong experience with Google Marketing Platform, especially Campaign Manager 360 (core priority)
• Meta (Facebook/Instagram) experience considered a strong secondary skill
• Familiarity with other social platforms (Pinterest, Reddit, LinkedIn, TikTok) is a plus and may open opportunities in other area.
• Fundamentalk knowledge of CM360 and Social platforms.
• Base skills et in standard and rich media ad trafficking software for display, video, mobile, search, and other emerging channels.
• Ability to multi-task and meet deadlines, while paying attention to details.
• Ability to work effectively under stressful situations and tight deadlines.
• Core project management, planning, and organizational skills.
• Strong problem-solving skills.
• Ability to work independently and seek help when needed.
• Flexibility in a constantly changing environment.

What We Offer:

• Maternity and parental leave extra days
• Competitive benefits packages
• Vacation, compassionate leave, sick days, and flex days
• Access to free online services for families and new parents
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts
• And more…

Critical Mass is an equal opportunity employer.