Adobe Journey Optimizer Platform Lead

Bounteous; Frisco (TX); On-site; USD 150,000 - 190,000; Full time

Job summary

Bounteous is looking for a Platform Architect to lead high-priority platform implementation projects and ongoing platform support across marketing automation, journey orchestration, CDP, loyalty and offer management.

This role sits within our martech platform team and interfaces with a large cross-functional group of developers, solution architects, marketing strategists and digital marketing specialists to bring digital customer experiences to life.

Qualifications

• 3+ full end-to-end Adobe Journey Optimizer implementations including architecture, data design, integration and activation.
• Hands-on experience with Adobe Journey Optimizer (3+ years)
• Familiarity with AJO tasks: Channel Config, Data Sources, Events, Actions, Audience Definition, Decision Management

Responsibilities

• Serve as the primary platform expert for Adobe Journey Optimizer, advising on architecture, governance, and best practices
• Lead discovery and requirements gathering from clients and internal teams for digital marketing solutions
• Translate business needs into detailed technical requirements for platform configuration, data schemas, system integrations and customer journeys
• Partner with AEP/CDP Architects and Engineers to implement XDM schemas, data ingestion, transformations and event pipelines
• Lead platform configuration and development of digital marketing campaigns across channels (email, SMS, push, in-app)
• Oversee development, testing and deployment of platform work by developers
• Provide support to development teams working on platform integrations
• Create and present Architecture and Technical specifications documents
• Serve as day-to-day technical platform SME to internal and client teams
• Oversee system health and maintenance to ensure policy compliance
• Collaborate with project management to manage multiple platform projects and change controls
• Support senior team members in project estimation and roadmapping engagements
• Provide ongoing platform/schema optimization support
• Direct technical implementation of features as needed
• Contribute to AEP Centers of Excellence and reusable assets

Skills

Adobe Journey Optimizer

Data modeling

JSON/XML

HTML/MJML/CSS

Agency experience

Education

Bachelor's degree in CS/related field

Tools

JSON

XML

Job description

Bounteous is looking for a Platform Architect to lead high-priority platform implementation projects and ongoing platform support across marketing automation, journey orchestration, CDP, loyalty and offer management.

This role sits within our martech platform team and interfaces with a large cross-functional group of developers, solution architects, marketing strategists and digital marketing specialists to bring digital customer experiences to life.