Adobe Customer Journey Analytics Consultant

Unicon Systems; Tampa (FL); Remote; USD 50,000 - 83,000; Full time

Job summary

Ulta Beauty is seeking an experienced Adobe Customer Journey Analytics (CJA) Consultant to support reporting, analytics, data governance, and optimization initiatives. The role focuses on enabling robust CJA dashboards and ensuring reliable analytics across data sources.

The candidate will define requirements for data sources, collaborate with architects on AEP-CJA solutions, and ensure data is governed and modeled for activation and measurement needs.

Qualifications

• Hands-on experience with Adobe CJA and data governance for analytics.
• Ability to define data sources, schemas, and data views for governance.
• Experience translating requirements into scalable analytics solutions.

Responsibilities

• Provide operational support, optimization, and enablement for CJA reporting and dashboards.
• Establish and maintain robust data governance for reliable analytics.
• Define and operationalize requirements for new data sources ingested into AEP.
• Ensure data is properly modeled and available for CJA, activation, and reporting.
• Translate business and tech requirements into scalable analytics solutions.
• Serve as the technical SME for Adobe CJA and related platforms.
• Partner with architects to design scalable AEP-CJA solutions.
• Configure and optimize datasets, schemas, identities, and data views.
• Enable cross-channel customer journey analysis and reporting.
• Collaborate with Product Managers, Marketing, BAs, and Architects.
• Lead troubleshooting and RCA for production issues.
• Ensure compliance with enterprise data governance and standards.

Skills

Adobe CJA

Adobe Experience Platform

Data governance

Data modeling

Troubleshooting / RCA

Stakeholder mgmt

Cross-team collab

Requirements gathering

Job description

Job Title: Adobe Customer Journey Analytics (CJA) Consultant

Client: Ulta Beauty

Location: Remote – USA

Employment Type: W2 Contract

Rate: Max $60/hr W2

Work Authorization: USC / GC Only

Job Description

We are looking for an experienced Adobe Customer Journey Analytics (CJA) Consultant to support reporting, analytics, data governance, and optimization initiatives.

Key Responsibilities

• Provide operational support, optimization, and enablement for Adobe Customer Journey Analytics (CJA) reporting and dashboards.
• Establish and maintain robust data governance to ensure reliable and trusted analytics.
• Define, validate, and operationalize requirements for new data sources being ingested into Adobe Experience Platform (AEP).
• Ensure data is properly modeled, governed, and available for CJA, activation, reporting, and measurement use cases.
• Gather business and technical requirements and translate them into scalable analytics solutions.
• Serve as the technical SME for Adobe CJA.
• Partner with architects to design scalable AEP-CJA solutions.
• Configure and optimize datasets, schemas, identities, and data views.
• Enable cross-channel customer journey analysis and reporting.
• Work closely with Product Managers, Marketing Teams, Business Analysts, and Architects.
• Lead troubleshooting, issue resolution, and root cause analysis (RCA) for production issues.
• Ensure compliance with enterprise data governance and technical standards.

Required Skills

• Strong hands-on experience with Adobe Customer Journey Analytics (CJA).
• Experience with Adobe Experience Platform (AEP).
• Strong understanding of datasets, schemas, identities, data views, and data governance.
• Experience designing and supporting customer journey analytics solutions.
• Strong troubleshooting and RCA skills.
• Excellent communication and stakeholder management skills.

Requirements

• USC / GC Only
• W2 Only
• Remote – USA
• Maximum Rate: $60/hr W2