Admitting Supervisor

Prime Healthcare; South Basehor (KS); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid vacation, sick time and holidays

401K options

Tuition reimbursement

Life and disability insurance

Other benefits

Job summary

Prime Healthcare in Leavenworth, KS is seeking an Admitting Supervisor to oversee patient admissions, registration, and insurance verification, ensuring accurate and welcoming registration experiences.

The role partners with the Admitting Director to supervise staff, improve daily workflow, and coordinate with clinical teams, aiming for smooth patient transitions and high service standards. Shifts are days; some weekend work is required.

Full benefits available through Prime Healthcare.

Qualifications

• High school diploma or equivalent required
• 1–2 years experience as a supervisor in Admitting areas preferred
• Understanding of third party payer principles and COBRA laws
• Strong organizational, communication, and multitasking skills
• Knowledge of medical terminology preferred
• Good written, verbal, and interpersonal communication
• Ability to multitask and meet timelines
• Analytical and problem-solving abilities
• Customer service experience required

Responsibilities

• Supervise and coordinate daily Admitting staff activities and registrations
• Oversee patient registration, insurance verification, and pre-admission processes
• Collaborate with clinical departments to support admissions and transitions
• Train and coach staff, address performance issues, maintain accuracy and service
• Promote excellent customer service and positive relationships with patients and staff

Skills

Staff supervision

Organizational skills

Written and verbal communication

Interpersonal skills

Analytical and problem-solving

Customer service experience

Multi-tasking

COBRA & payer principles knowledge

Medical terminology knowledge

Education

High school diploma or equivalent

Job description

Overview

Shifts Available: Days

Employment Type: Full-Time

Hours: 8-hour – 8:00am to 4:00pm (Some weekends will be required)

Location: Saint John Hospital – Leavenworth, KS

We are seeking an Admitting Supervisor, sometimes referred to as a Patient Access Supervisor or Hospital Registration Supervisor. The Admitting Supervisor is responsible for supporting the daily operations of the Admitting department and ensuring patients receive efficient, accurate, and welcoming registration experience. This role supervises staff involved in patient admissions, registration, insurance verification, and related patient access functions.

Responsibilities

The Admitting Supervisor works closely with the Admitting Director or Manager to oversee daily department operations and functions. This role helps ensure patient, family, and physician satisfaction while providing direct supervision and support to staff throughout all areas of the Admitting department.

• Supervise and coordinate the daily activities of Admitting staff, ensuring efficient workflow, appropriate staffing coverage, and timely processing of patient registrations and admissions
• Oversee patient registration, insurance verification, pre-admission, and admission processes to ensure information is accurate, complete, and compliant with hospital policies and regulatory requirements
• Work closely with clinical departments, physicians, and hospital staff to support smooth patient admissions and transitions while maintaining effective communication between departments
• Train, coach, and provide ongoing support to Admitting staff, addressing performance concerns and helping maintain high standards of accuracy, professionalism, and patient service
• Promote excellent customer service and maintain positive working relationships with patients, families, physicians, clinical staff, and other hospital departments

Qualifications

• High school diploma or equivalent required (effective 4/1/14 for all new hires)
• One to two years experience as a supervisor in the Admitting areas of an acute care facility preferred
• Preferred Skills and Abilities: Must be able to demonstrate understanding of and ability to interpret third party payer principles and terms and COBRA laws. Strong organizational skills required for effective communication with patients, physicians, public, staff and administrations. Must be able to work in fast paced environment with frequent interruptions
• Knowledge of medical terminology preferred
• Effective written, verbal communication, and interpersonal skills
• Ability to multi-task, prioritize needs to meet required timelines
• Analytical and problem-solving skills
• Customer Services experience required

Here are some of the benefits of working at Prime Healthcare:

• Health, dental, and vision insurance options
• Paid vacation, sick time and holidays
• Bereavement leave, FMLA and other leave options
• Employer 401K options
• Tuition reimbursement options
• Life, disability, and other insurance options
• Many other amazing benefits

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/

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Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights:https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf