Admitting Representative

Pacificahospital; Sun Valley (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Pacificahospital is seeking an Admitting Representative to register patients and coordinate admissions at our Sun Valley location. The role requires explaining hospital policies, patient rights, and financial responsibilities while collecting accurate demographic data.

The successful candidate will have at least two years in healthcare or a related field, with excellent customer service, communication, and organizational skills. Proficiency with computers and medical terminology is essential.

Qualifications

• High school diploma or equivalent required.
• Two years of healthcare, insurance, or related field experience.
• Experience in inpatient/outpatient admission or physician office preferred.
• Knowledge of patient accounting or insurance payor preferred.
• Understanding of medical terminology.
• Excellent customer service and communication skills.
• Strong organizational abilities and attention to detail.

Responsibilities

• Registering patients and guarantors, explaining policies and rights.
• Arranging admissions, verifying insurance, assigning rooms, coordinating moves.
• Typing and processing admission paperwork with demographic and financial data.
• Identifying payor sources for revenue generated during the stay.
• Ensuring pre-certifications and authorizations meet payor requirements.
• Handling pre-admitting inquiries and resolving routine problems.

Skills

Customer service

Communication

Organization

Computer skills

Typing

Education

High School Diploma or GED

Job description

The ADMITTING REPRESENTATIVE is responsible for registering patients to the hospital. The duties of the ADMITTING REPRESENTATIVE include, but are not limited to:

• Conducting patient/guarantor interview, explaining hospital policies, patient financial responsibilities and patient / resident rights.


• Arranges patient admission to the facility. Receives and interviews incoming patients or relatives to obtain pertinent data and may verify insurance coverage. Assigns room and coordinates patient’s move to assigned room.


• Typing and processing necessary admission paperwork, ensuring accuracy of all necessary demographic and financial data.


• Identifying payor source for routing of revenue generated during the patient stay.


• Ensuring all pre-certification and/or authorization is obtained to meet individual payor payment authorization protocols.


• Performing pre-admitting counseling and resolution of routine admitting inquiries and problems.

The successful candidate will possess the following:

• High School Graduate or equivalent


• Two (2) years of experience in healthcare, insurance or related field


• Previous experience in an inpatient or outpatient admission setting or physician’s office preferred


• Knowledge / experience in patient accounting or with an insurance payor preferred


• Knowledge of medical terminology


• Excellent customer service skills


• Excellent communication (written and verbal) and organization skills required


• Proficient computer skills