Admitting & Registration Supervisor

Huron Consulting Group; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Paid Time Off

Paid parental leave

Adoption assistance

Wellness Program

Job summary

Huron Consulting Group is seeking a Patient Access Supervisor in Springfield, MA. This role oversees all functions within the registration department, ensuring compliance and operational efficiency. Applicants should have 5+ years of Patient Access experience, with 1-2 years in a supervisory role. Strong leadership and communication skills are essential. The estimated salary range is $55,000 - $75,000 and includes a comprehensive benefits package with medical, dental, and vision coverage.

Qualifications

• Minimum 5 years of Patient Access experience in a healthcare setting.
• 1-2 years of progressive leadership experience in a supervisory or lead role.
• Strong knowledge of revenue cycle processes, insurance requirements, and patient access workflows.
• Ability to lead in a fast-paced environment and manage competing priorities.

Responsibilities

• Oversee all functions within the registration department.
• Supervise employees and oversee day-to-day activities.
• Drive compliance with organizational policies and regulatory standards.
• Monitor metric performance and implement process improvements.
• Build relationships with partner departments.
• Provide coaching and mentoring to staff.

Skills

Patient Access experience

Leadership skills

Communication skills

Problem-solving skills

Organizational skills

Proficiency with patient access systems

Tools

Microsoft Office Suite

Job description

Location

This position is located in Springfield, MA and is an onsite position.

The Patient Access Supervisor oversees all functions within the registration department. Provides technical leadership while navigating complex duties. You will lead a team that serves as the gateway to care, ensuring accuracy, compliance, and efficiency in every interaction.

This position is integral to maintaining seamless workflows across registration, scheduling, insurance verification, and point‑of‑service collections. You will collaborate with Baystate Health leadership and Huron experts to implement best practices, optimize processes, and contribute to strategic initiatives that transform healthcare operations.

• Supervises employees in Patient Access services and oversees all day‑to‑day activities and processes ensuring performance standards are met
• Strategically aligns staff to support workload while meeting budget requirements
• Drive compliance with organizational policies, regulatory standards, and revenue cycle best practices
• Monitor metric performance, identify trends, and implement process improvements to enhance operational efficiency
• Builds strong relationships with partner departments across clinical and revenue cycle spaces
• Responsible for driving positive patient and employee experience through engaged leadership and timely resolution of concerns
• Provide coaching, mentoring, and performance feedback to staff, fostering a culture of accountability and excellence
• Performs other duties as assigned

CORE QUALIFICATIONS

• Minimum 5 years of Patient Access experience in a healthcare setting
• 1‑2 years of progressive leadership experience in a supervisory or lead role
• Strong knowledge of revenue cycle processes, insurance requirements, and patient access workflows
• Excellent communication, problem‑solving, and organizational skills
• Ability to lead in a fast‑paced environment and manage competing priorities
• Proficiency with patient access systems and Microsoft Office Suite

The estimated base salary range for this job is $55,000 - $75,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. The job is also eligible to participate in Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs.

Position Level

Associate

Country

United States of America

Benefits

Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well‑being by providing free annual health screenings and coaching, bank at work, and on‑site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements.

Equal Employment Opportunity

Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug‑free workplace.