Admitting & Insurance Coordinator

Kaiser Permanente; Ontario (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Kaiser Permanente is seeking an Admission Clerk to support patient intake, verify insurance eligibility, collect copays and assist with admission documentation. The role requires handling cash, maintaining accurate records, and coordinating with physicians and patients to ensure smooth admissions.

Responsibilities include interviewing patients, securing signatures, routing documents, and balancing cash drawers while providing courteous front-desk service in a hospital setting.

Qualifications

• One year cash handling experience in hospital admitting, healthcare business office or medical office setting.
• Two years admitting or registration experience.
• High School diploma or GED required.

Responsibilities

• Interview patient or representative to collect demographic and financial information.
• Verify insurance eligibility and benefits.
• Collect copayments, deposits, SOC and deductibles.
• Prepare patient files and admission documents.
• Communicate with insurance companies regarding admission status and pre-authorizations.
• Balance cash and reconcile cash drawer at end of shift.
• Provide front-end support to other admitting functions.

Skills

Cash handling

Phone etiquette

Interpersonal skills

Data entry

Education

High School diploma or GED

Tools

Admission/registration system

Job description

Kaiser Permanente is seeking an Admission Clerk to support patient intake, verify insurance eligibility, collect copays and assist with admission documentation. The role requires handling cash, maintaining accurate records, and coordinating with physicians and patients to ensure smooth admissions.

Responsibilities include interviewing patients, securing signatures, routing documents, and balancing cash drawers while providing courteous front-desk service in a hospital setting.