Admitting Clerk - PRN

East Georgia Regional Medical Center; Statesboro (GA); On-site; USD 21,000 - 30,000; Part time

Job summary

East Georgia Regional Medical Center in Statesboro, GA is seeking an Admitting Clerk to efficiently admit and register patients, verify insurance, and provide clear financial counseling while upholding patient safety and compliance.

You will use registration systems, communicate with patients and families, and coordinate with nursing and ancillary departments to ensure timely, accurate entry of orders and smooth patient flow.

Qualifications

• 0-2 years of admissions, customer service and/or public relations experience required.
• 1-2 years of experience in a healthcare setting preferred.

Responsibilities

• Registers patients accurately in the registration system and obtains required signatures on consent and authorization forms.
• Verifies insurance coverage and identifies plan codes to ensure accurate billing.
• Explains and reviews legal/financial documents, including ABNs, to patients and families as required.
• Counsels self-pay patients on procedure costs and payment options, documenting interactions.
• Secures and logs patient valuables and places identification armbands for patients.
• Reads physician orders to determine registration steps and enters orders for ancillary departments.
• Notifies departments or physicians of patient arrivals and follows up on delays for timely service.
• Assists with bed assignments for inpatients, coordinating with nursing supervisors.
• Operates a multi-line telephone system and relays messages promptly and accurately.
• Maintains communication during emergency codes and supports emergency plans as required.
• Performs other duties as assigned and maintains regular attendance.
• Complies with all policies and standards.

Skills

Customer service

Communication

Registration systems

Insurance verification

Attention to detail

Multitasking

Confidentiality

Job description

Job Summary
The Admitting Clerk facilitates the efficient admission and registration of patients, ensuring accuracy in documentation, insurance verification, and financial counseling. This role provides exceptional customer service, supports patient safety, and maintains compliance with facility policies and regulatory requirements.
Essential Functions

• Registers patients efficiently and accurately, entering all required information into the registration system and obtaining necessary signatures on consent and authorization forms.
• Verifies insurance coverage and identifies appropriate plan codes to ensure accurate billing and prompt payment.
• Reviews and explains legal and financial documents, including Advance Beneficiary Notices (ABNs), to patients and families as required.
• Counsels self-pay patients on procedure costs, payment options, and available financial resources, documenting all interactions thoroughly.
• Secures and logs patient valuables upon admission, ensuring proper tracking and safekeeping.
• Places identification armbands on patients to support accurate identification and continuity of care throughout their stay.
• Reads physician orders to determine appropriate registration processes and ensures accurate order entry for ancillary departments.
• Notifies relevant departments or physicians of patient arrivals and follows up on delays to ensure timely service.
• Assists with bed assignments for inpatients, coordinating with nursing supervisors to match patient needs with available resources.
• Operates a multi-line telephone system to manage incoming and outgoing calls, relaying messages promptly and accurately.
• Maintains effective communication during emergency codes and supports the implementation of facility emergency plans as required.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 0-2 years of admissions, customer service and/or public relations experience required
• 1-2 years of experience in a healthcare setting preferred

Knowledge, Skills and Abilities

• Strong interpersonal and communication skills to interact effectively with patients, families, and healthcare staff.
• Proficiency in using electronic registration and order entry systems.
• Knowledge of insurance verification and billing processes.
• Ability to handle sensitive information with confidentiality and professionalism.
• Strong attention to detail and organizational skills to ensure accurate documentation.
• Excellent multitasking abilities to manage a fast-paced environment effectively.

Job Info

• Job Identification 164993
• Job Category Administrative Support
• Job Schedule Part time
• Job Shift Day
• Locations 1499 Fair Rd, Statesboro, GA, 30458, US