Admitting Clerk

AllianceHealth Durant • Madill; Durant (OK); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

AllianceHealth Durant • Madill is seeking an Admitting Clerk to streamline patient intake, verify insurance, explain financial responsibilities, and ensure compliance with regulatory requirements.

You will support patient safety, manage registrations, assist with bed assignments, and coordinate with nursing and physician teams to deliver timely admission services while maintaining confidentiality and accuracy.

Qualifikationen

• 0-2 years of admissions or customer service experience.
• 1-2 years of healthcare setting experience preferred.

Aufgaben

• Registers patients accurately, enters data into registration system, and collects signatures on forms.
• Verifies insurance coverage and identifies plan codes for correct billing.
• Explains ABNs and other documents to patients and families when required.
• Counsels self-pay patients on costs and payment options, documenting interactions.
• Secures and logs patient valuables and tracks them appropriately.
• Places patient armbands for proper identification throughout stay.
• Reads physician orders to guide registration and order entry for departments.
• Notifies departments of arrivals and follows up on delays for timely service.
• Assists with inpatient bed assignments coordinating with nursing staff.
• Manages multi-line calls and relays messages accurately.
• Supports emergency codes and facility-wide safety plans as needed.
• Performs other duties and maintains regular attendance.
• Complies with all policies and standards.

Kenntnisse

Interpersonal skills

Communication skills

Customer service

Attention to detail

Multitasking

Insurance verification

Billing processes

Confidentiality

Tools

Electronic registration system

Order entry system

Jobbeschreibung

Job Summary

The Admitting Clerk facilitates the efficient admission and registration of patients, ensuring accuracy in documentation, insurance verification, and financial counseling. This role provides exceptional customer service, supports patient safety, and maintains compliance with facility policies and regulatory requirements.

3p-11p

Job Summary

The Admitting Clerk facilitates the efficient admission and registration of patients, ensuring accuracy in documentation, insurance verification, and financial counseling. This role provides exceptional customer service, supports patient safety, and maintains compliance with facility policies and regulatory requirements.

Essential Functions

• Registers patients efficiently and accurately, entering all required information into the registration system and obtaining necessary signatures on consent and authorization forms.
• Verifies insurance coverage and identifies appropriate plan codes to ensure accurate billing and prompt payment.
• Reviews and explains legal and financial documents, including Advance Beneficiary Notices (ABNs), to patients and families as required.
• Counsels self-pay patients on procedure costs, payment options, and available financial resources, documenting all interactions thoroughly.
• Secures and logs patient valuables upon admission, ensuring proper tracking and safekeeping.
• Places identification armbands on patients to support accurate identification and continuity of care throughout their stay.
• Reads physician orders to determine appropriate registration processes and ensures accurate order entry for ancillary departments.
• Notifies relevant departments or physicians of patient arrivals and follows up on delays to ensure timely service.
• Assists with bed assignments for inpatients, coordinating with nursing supervisors to match patient needs with available resources.
• Operates a multi-line telephone system to manage incoming and outgoing calls, relaying messages promptly and accurately.
• Maintains effective communication during emergency codes and supports the implementation of facility emergency plans as required.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 0-2 years of admissions, customer service and/or public relations experience required
• 1-2 years of experience in a healthcare setting preferred

Knowledge, Skills And Abilities

• Strong interpersonal and communication skills to interact effectively with patients, families, and healthcare staff.
• Proficiency in using electronic registration and order entry systems.
• Knowledge of insurance verification and billing processes.
• Ability to handle sensitive information with confidentiality and professionalism.
• Strong attention to detail and organizational skills to ensure accurate documentation.
• Excellent multitasking abilities to manage a fast-paced environment effectively.