Admitting Clerk - Weekends 6am-6pm

CHS Career Site; Granbury (TX); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

CHS Career Site in Texas is hiring an Admitting Clerk to facilitate efficient patient admission and registration, ensuring accuracy in documentation, insurance verification, and financial counseling. This role emphasizes excellent customer service, patient safety, and compliance with facility policies and regulatory requirements.

You will register patients, verify coverage, explain ABNs, counsel self-pay patients on costs, secure valuables, attach armbands, read orders, and coordinate with

Qualifikationen

• 0-2 years of admissions or customer service experience.
• Healthcare setting experience preferred.

Aufgaben

• Register patients efficiently and accurately in the registration system, obtaining signatures as needed.
• Verify insurance coverage and identify plan codes for accurate billing.
• Explain ABNs and other legal/financial documents to patients and families.
• Counsel self-pay patients on procedure costs, options, and resources; document interactions.
• Secure and log patient valuables and place identification armbands for proper patient identification.
• Read physician orders and ensure correct registration for ancillary departments.
• Notify departments/physicians of arrivals and follow up on delays for timely service.
• Assist with inpatient bed assignments and coordinate with nursing for resource matches.

Kenntnisse

Interpersonal communication

Multitasking

Attention to detail

Ausbildung

High school diploma or equivalent

Tools

Registration software

Jobbeschreibung

Job Summary

The Admitting Clerk facilitates the efficient admission and registration of patients, ensuring accuracy in documentation, insurance verification, and financial counseling. This role provides exceptional customer service, supports patient safety, and maintains compliance with facility policies and regulatory requirements.

Essential Functions

• Registers patients efficiently and accurately, entering all required information into the registration system and obtaining necessary signatures on consent and authorization forms.
• Verifies insurance coverage and identifies appropriate plan codes to ensure accurate billing and prompt payment.
• Reviews and explains legal and financial documents, including Advance Beneficiary Notices (ABNs), to patients and families as required.
• Counsels self-pay patients on procedure costs, payment options, and available financial resources, documenting all interactions thoroughly.
• Secures and logs patient valuables upon admission, ensuring proper tracking and safekeeping.
• Places identification armbands on patients to support accurate identification and continuity of care throughout their stay.
• Reads physician orders to determine appropriate registration processes and ensures accurate order entry for ancillary departments.
• Notifies relevant departments or physicians of patient arrivals and follows up on delays to ensure timely service.
• Assists with bed assignments for inpatients, coordinating with nursing supervisors to match patient needs with available resources.
• Operates a multi-line telephone system to manage incoming and outgoing calls, relaying messages promptly and accurately.
• Maintains effective communication during emergency codes and supports the implementation of facility emergency plans as required.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 0-2 years of admissions, customer service and/or public relations experience required
• 1-2 years of experience in a healthcare setting preferred

Knowledge, Skills and Abilities

• Strong interpersonal and communication skills to interact effectively with patients, families, and healthcare staff.
• Proficiency in using electronic registration and order entry systems.
• Knowledge of insurance verification and billing processes.
• Ability to handle sensitive information with confidentiality and professionalism.
• Strong attention to detail and organizational skills to ensure accurate documentation.
• Excellent multitasking abilities to manage a fast-paced environment effectively.