Admissions Support Specialist

Harvard University Graduate School of Design; Cambridge (MA); Sur place; USD 58 000 - 70 000; Plein temps

Résumé du poste

Harvard University Graduate School of Design in Cambridge, MA, seeks an Admissions Staff Assistant to provide administrative support to the Admissions team, handling inquiries, application processing, events, and content management. You will manage the admissions inbox, coordinate travel, and assist with committees, ensuring timely, accurate service to prospective students and applicants.

The ideal candidate is organized, detail-oriented, and comfortable working with confidential information,

Qualifications

• Bachelor’s degree or an equivalent combination of education, training and experience.
• Three or more years of progressively responsible administrative experience.
• Experience with databases and administrative systems such as Slate, SharePoint, and Concur.
• Excellent customer service and communication skills.
• Ability to manage multiple priorities and maintain confidentiality.

Responsabilités

• Serve as primary contact for prospective students and applicants via email and phone.
• Provide accurate information on applications, deadlines, events, and policies.
• Research questions and refer inquiries to appropriate staff when needed.
• Maintain admissions templates and ensure clear, current communications.
• Support admitted-student outreach and other admissions communications.

Connaissances

Customer service

Communication

Multitasking

Confidentiality

Database systems

Formation

Bachelor's degree or equivalent

Outils

Microsoft Office

Slate

SharePoint

Concur

Description du poste

Harvard University Graduate School of Design in Cambridge, MA, seeks an Admissions Staff Assistant to provide administrative support to the Admissions team, handling inquiries, application processing, events, and content management. You will manage the admissions inbox, coordinate travel, and assist with committees, ensuring timely, accurate service to prospective students and applicants.

The ideal candidate is organized, detail-oriented, and comfortable working with confidential information,