Admissions Specialist PRN - Patient Access Services

Texas Health Resources; Southlake (TX); On-site; USD 32,000 - 52,000; Part time

Benefits offered by this job

401(k)

Paid time off

Medical insurance

Dental insurance

Paid parental leave

Flex spending

Tuition reimbursement

Student loan repayment

Job summary

Texas Health Resources is seeking an Admissions Specialist - Patient Access Services in Southlake, TX. This PRN position supports clinical operations during Monday–Friday hours, with responsibilities in financial and demographic intake for efficient medical records and billing flow.

Ideal candidates have a high school diploma, 1 year of customer service, and knowledge of medical terminology. Strong communication and typing skills required; CHAA preferred on hire.

Qualifications

• Must have high school diploma or equivalent.
• Customer service experience required (1 year).
• CHAA preferred upon hire.
• Excellent written, oral, and telephone communication skills.
• Familiarity with general office equipment and software packages.
• Ability to type at least 35 WPM with accuracy.
• Basic knowledge of medical terminology.

Responsibilities

• Accurately gathers complete financial and demographic information for records and billing processes.
• Obtains and updates verification of benefits and pre-certification for tests/procedures.
• Explains and collects consent documents, maintaining proper documentation.
• Identifies insurance carrier, benefits to maximize reimbursement and prevent denials.
• Assists patients in understanding financial obligations and collects co-pays, deposits, and balances.
• Adheres to applicable regulations and department policies; follows leadership productivity guidelines.

Education

High School Diploma or equivalent

1 Year Customer Service experience

CHAA - Certified Healthcare Access Associate

Strong written, oral, and telephone communication

General knowledge of medical terminology

Typing 35 WPM

Job description

26010505

Admissions Specialist - Patient Access Services

Bring your passion to Texas Health so we are Better + Together Work location: Texas Health Southlake, 1545 Southlake Blvd Southlake, TX 76092 Work hours: PRN (as needed), clinical operation hours: Monday - Friday; 4:45am-4:30pm

Patient Access Department Highlights

• Award-winning Patient Access Services (PAS) team recognized for excellence, collaboration, and commitment to exceptional patient service.
• Team-oriented work environment with expanded resources from other Patient Access areas.
• Cross-training opportunities within different areas of Patient Access

Here’s What You Need

• H.S. Diploma or Equivalent required
• 1 Year Customer Service experience required
• CHAA - Certified Healthcare Access Associate Upon Hire preferred
• Requires good written, oral, and telephone communication skills.
• Requires knowledge of general office equipment, PC's and associated software packages.
• Ability to type 35 WPM corrected for errors.
• General knowledge of medical terminology.

What You Will Do

• Accurately gathers complete financial and demographic information to ensure medical records/billing process flows efficiently.
• Obtains and/or updates verification of benefits and/or pre-certification for applicable tests and/or procedures
• Prepares, presents, and thoroughly explains applicable legal, ethical, and compliance documents; ensures proper consents are signed by the appropriate parties. Maintains documentation of the same
• Maximizes reimbursement for services rendered by appropriately identifying insurance carrier, benefits, etc. Prevents denials by ensuring timely notification of admission to insurance carriers
• Assists patients in understanding financial obligations; collects co-payments, self-pay deposits, and patient balances to reduce Accounts Receivable.
• Remains aware of and complies with applicable regulations, entity and/or system policies and procedures. Maintains customer service and/or productivity guidelines set forth by applicable leadership.

Additional Perks Of Being a Texas Health Admissions Specialist

• Potential Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student loan repayment programs as well as several other benefits.
• Delivery of high quality of patient care through nursing, research and innovations in practice.
• A supportive, team environment with outstanding opportunities for growth.

Entity Highlights

Texas Health Southlake has served the Southlake community and surrounding areas of Grapevine, Colleyville, Trophy Club, Westlake, Roanoke, and northeast Tarrant County since opening in 2004. As Southlake's first hospital, the facility offers a highly specialized surgical environment with 17 inpatient suites, six observation suites, six operating rooms, and a 24/7 emergency department. Texas Health Southlake provides care across multiple surgical and medical specialties, including orthopedics, spine surgery, colorectal surgery, ENT, women's health, general surgery, internal and family medicine, imaging services, and emergency care. The hospital's spine surgery program performs more than 300 spine procedures annually and is supported by coordinated pain management, rehabilitation, and physical therapy services. Texas Health Southlake earned The Joint Commission's Gold Seal of Approval® for Advanced Certification in Spine Surgery (ACSS), recognizing excellence in quality outcomes, standardized clinical processes, and comprehensive patient care. The certification represents the highest level of Joint Commission recognition for spine programs and requires participation in a national spine registry and adherence to rigorous performance standards. Texas Health Southlake has been recognized nationally for orthopedic and spine care and continues to maintain high patient satisfaction scores. The hospital has received U.S. News & World Report recognition for high-performing orthopedic procedures, including hip replacement and spinal fusion, and has earned numerous awards for patient experience, employee engagement, physician engagement, and clinical quality.

If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together!

Learn More About Our Culture, Benefits, And Recent Awards.

Do you still have questions or concerns?

Feel free to email your questions to [e-mail] - AM1