Admissions Specialist II

Cuyahoga Community College; Cleveland (OH); On-site; USD 46,000 - 57,000; Full time

Job summary

Cuyahoga Community College in Cleveland, OH is seeking a Full-Time Support Staff member to process admissions applications and evaluate transcripts, ACT/SAT scores, and residency changes for admission. This position supports the Registrar’s Office and handles related documentation and inquiries from prospective and current students.

The role requires experience in customer service, office clerical work, and familiarity with Banner BRIM.

Qualifications

• Two years of equivalent full-time clerical experience in an office environment.
• One year of equivalent full-time experience in student services in an educational setting.
• Experience working with the public.

Responsibilities

• Processes prospective student applications for admission, incoming high school and GED transcripts and related forms electronically using BRIM/Banner Recruit Integration Manager.
• Evaluation and analysis of high school GPA for English placement score and Math scores as requested.
• Assess ad process ACT, SAT, TOEFL and IELTS scores.
• Oversees and responds to correspondence from and to prospective and current students.
• Uses scanning technology to update electronic files.
• Answers telephone, provides basic information and directs calls.
• May assist with mailings associated with student records.
• Performs other related duties as assigned.

Tools

BRIM/Banner Recruit Integration Manager

Job description

Reports To: Assistant Registrar, Operations

Recruitment Type: External/Internal

Requisition ID:req7502

Employment Type: Full-Time Support Staff

Union Position: Union

Work Schedule: M-F 8:30am-5pm

Number of Openings: 1

SUMMARY

Process admissions applications and evaluation of high school transcripts, ACT and SAT scores, residency changes and supporting documentation for admission into theCollege. Assists with other responsibilitieswithin the Registrar’s office as required.

ESSENTIAL FUNCTIONS

• Processes prospective student applications for admission, incoming high school and GED transcripts and related forms electronically using Banner Recruit Integration Manager (BRIM)
• Evaluation and analysis of high school GPA for English placement score and Math scores as requested
• Assess ad process ACT, SAT, TOEFL and IELTS scores
• Oversees and responds to correspondence from and to prospective and current students
• Uses scanning technology to update electronic files
• Answers telephone, provides basic information and directs calls
• May assist with mailings associated with student records
• Performs other related duties as assigned

REQUIRED QUALIFICATIONS

EDUCATION AND EXPERIENCE/TRAINING

• Two years of equivalent full-time clerical experience in an office environment
• One year of equivalent full-time experience in student services in an educational setting
• Experience working with the public

KNOWLEDGE, SKILLS and ABILITIES

• Excellent verbal and written communication skills
• Basic level proficiency with Microsoft Outlook, Word and Excel
• Proficient in basic math and grammar
• Ability to file by alpha and numerically
• Ability to effectively present information in one-on-one situations to customers and other employees of the College
• Ability to exercise good judgement and discretion in the performance of regular work
• Excellent customer service skills and proven ability to develop and sustain productive customer relationships
• Must have sensitivity to respond appropriately to the needs of the community

PREFERRED QUALIFICATIONS

EDUCATION AND EXPERIENCE/TRAINING

• Experience with Banner student data
• Experience assisting students with enrollment services support including admissions, registration, and financial aid.

PHYSICALDEMANDS/WORKING CONDITIONS

Must be able to occasionally stand; and lift up to ten (10) pounds unassisted. Must be able to frequentlysit; use hands to finger, handle or feel; reach with hands and arms; and talkor hear. Special vision requirements include ability to adjust focus. Must beable to work in an environment with a moderate noise level.

Disclaimer: This description is a general statement ofrequired major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assignedand does not prescribe or restrictthe tasks that may be assigned.

This is a Full-time (1199/SEIU) Bargaining Unit Position, Grade 08. Full-time (1199/SEIU) bargaining unit employees at Cuyahoga Community College will be considered first for vacant positions.

Target Hiring Rate: Minimum salary $51,400/annually

Special Note: If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure .

Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.