Admissions Specialist I: Compassionate, Fast-Paced Team

Texas Health Resources; Arlington (TX); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

401(k) Plan

Employee Assistance Program (EAP)

Discount Programs

Growth opportunities

Job summary

Texas Health Arlington Memorial seeks an Admissions Specialist I to welcome patients, collect demographics, verify insurance, and estimate patient financial obligations. You will verify benefits, gather consents, and assist with pre-certifications while maintaining accurate electronic health records.

The role requires empathy, strong data entry, and professional communication in a fast-paced hospital setting. PRN hours may vary, with rotating day shifts and on-site work in Arlington, TX.

Qualifications

• High School Diploma or Equivalent required.
• 1 Year Relevant Customer Service experience required.
• 2 Years Professional office/healthcare experience preferred.
• CHAA - Certified Healthcare Access Associate Upon Hire preferred.
• CPI - Crisis Prevention Intervention Training maintained annually 90 days required.

Responsibilities

• Welcome patients and families on arrival, setting a calm tone for the visit.
• Collect demographic information to ensure accurate electronic health record integrity.
• Identify network coverage and obtain/validate benefits and pre-certification for tests or procedures.
• Educate patients about applicable legal, ethical, and compliance documents; obtain signatures.
• Explain financial obligations and prepare estimates to collect co-pays, self-pay deposits, and balances.
• Ensure MSPQ, IMM, ABN and Non-Coverage checks are completed correctly.
• Stay compliant with regulations and internal policies; support leadership and improve processes.
• Maintain daily Epic work queue and performance dashboards; participate in staff meetings.
• Communicate contracted insurance plans and potential out-of-network implications to patients.

Skills

Data entry

Typing

Communication

Customer service

Electronic health records

Education

High School Diploma or Equivalent

Tools

Epic

Microsoft Office

Job description

Texas Health Arlington Memorial seeks an Admissions Specialist I to welcome patients, collect demographics, verify insurance, and estimate patient financial obligations. You will verify benefits, gather consents, and assist with pre-certifications while maintaining accurate electronic health records.

The role requires empathy, strong data entry, and professional communication in a fast-paced hospital setting. PRN hours may vary, with rotating day shifts and on-site work in Arlington, TX.