Admissions Specialist -Harmony

AllHealth Network; Town of Harmony (NY); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement savings program eligibility

Paid sick leave

Job summary

Harmony Recovery, an AllHealth Network Partner, is seeking a Full-Time Admissions Specialist to join our team and provide a welcoming admission experience for clients and families.

The role includes coordinating admissions, pre-screening, documenting in the EHR, and collaborating with clinical and operations teams to ensure smooth transitions into services. We value compassionate, detail-oriented professionals in a fast-paced behavioral health setting.

Qualifications

• High School Diploma or GED required.
• Associate’s or Bachelor’s degree in Behavioral Health, Human Services, Healthcare Administration, or related field preferred.
• Experience in admissions, intake, healthcare registration, or behavioral health is a plus.
• Experience with insurance verification and prior authorizations preferred.

Responsibilities

• Respond to admission inquiries from clients, families, healthcare providers, and referral partners.
• Conduct initial phone screenings and collect demographic, clinical, and insurance information.
• Coordinate admissions and facilitate client intake processes.
• Verify insurance benefits and obtain necessary authorizations when applicable.
• Communicate with referral sources regarding admission status and bed availability.

Skills

Customer service

Communication

Organizational skills

Attention to detail

HIPAA compliance

Education

High School Diploma or GED

Bachelor’s or Associate in Behavioral Health/Human Services/Healthcare Admin

Tools

Electronic Health Records (EHR)

Microsoft Office

Job description

Admissions Specialist – Harmony Recovery (Full-Time)

Admissions Specialist – Harmony Recovery

Harmony Recovery, an AllHealth Network Partner, is currently seeking a Full-Time Admissions Specialist to join our team. We are looking for a compassionate, detail-oriented professional who thrives in a fast-paced behavioral health environment and is passionate about helping individuals begin their recovery journey.

As a member of the Harmony Recovery team, you will play a critical role in ensuring a welcoming, efficient, and supportive admission experience for clients, families, referral sources, and community partners.

Schedule

Part-Time
Schedule based on program needs, including evenings, weekends, and holidays as required.

$23.00 - $25.00 per hour (adjust as needed)

Position Summary

The Admissions Specialist serves as the first point of contact for prospective clients and referral sources. This position is responsible for coordinating admissions, conducting pre-screening activities, verifying benefits, gathering required documentation, and ensuring a seamless admission process for individuals seeking treatment services.

What You'll Do

• Respond to admission inquiries from clients, families, healthcare providers, and referral partners.


• Conduct initial phone screenings and collect demographic, clinical, and insurance information.


• Coordinate admissions and facilitate client intake processes.


• Verify insurance benefits and obtain necessary authorizations when applicable.


• Communicate with referral sources regarding admission status and bed availability.


• Maintain accurate and timely documentation within the electronic health record.


• Collaborate closely with clinical, nursing, medical, and operations teams to ensure smooth transitions into services.


• Support census goals through timely follow-up and customer service excellence.


• Provide a welcoming and professional experience for clients and families.


• Maintain compliance with HIPAA and organizational confidentiality requirements.


• Participate in team meetings, trainings, and continuous quality improvement activities.


• Complete all required organizational training and compliance requirements.


• Perform other duties as assigned.

Education

• High School Diploma or GED required.


• Associate's or Bachelor's degree in Behavioral Health, Human Services, Healthcare Administration, or related field preferred.

Experience

• Minimum one year of admissions, intake, customer service, healthcare registration, or behavioral health experience preferred.


• Experience working with insurance verification and prior authorizations preferred.


• Behavioral health, substance use treatment, or healthcare experience strongly preferred.

Skills & Knowledge

• Excellent customer service and communication skills.


• Strong organizational skills with the ability to manage multiple priorities.


• Ability to work effectively in a fast-paced environment.


• Experience with electronic health records and Microsoft Office applications.


• Knowledge of behavioral health and substance use treatment services preferred.


• Ability to maintain confidentiality and professionalism.


• Strong attention to detail and problem-solving skills.

Why Join Harmony Recovery?

At Harmony Recovery, we are dedicated to helping individuals achieve lasting recovery while fostering a supportive and collaborative workplace culture for our employees.

As part of the AllHealth Network family, you'll enjoy:

• Positive and collaborative team environment


• Ongoing training and professional development opportunities


• Employee Assistance Program


• Retirement savings program eligibility


• Paid sick leave and other applicable part-time benefits


• Opportunity to make a meaningful impact in the lives of individuals and families

About AllHealth Network

AllHealth Network creates meaningful opportunities for individuals and families experiencing mental health and substance use challenges. We are committed to delivering high-quality care while fostering a culture where employees feel supported, valued, and empowered to grow. AllHealth Network highlights employee development, comprehensive benefits, work-life balance, and a collaborative culture throughout its careers site.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.