Admissions Specialist

flyADVANCED Aviation Group; Whitpain Township (PA); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Commission-based incentives

Bonus opportunities

Job summary

A national aviation training provider is seeking an Admissions Specialist to guide prospective students through the enrollment process. The role emphasizes customer service while achieving enrollment goals. The ideal candidate has experience in customer service and strong communication skills. Responsibilities include engaging leads, managing inquiries, and organizing events. This position is based at Wings Field in Blue Bell, PA, with some travel required to support additional locations.

Qualifications

• Prior experience in customer service, sales, or admissions required.
• Strong verbal and written communication skills.
• Comfortable working in a fast-paced, goal-driven environment.
• Comfortable in a fast-paced, goal-driven environment.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Aviation experience preferred but not required.
• Willingness to work occasional evenings or weekends.

Responsibilities

• Serve as the primary point of contact for prospective students.
• Engage with warm leads via phone, email, and digital platforms.
• Track and manage applicants through the enrollment pipeline.
• Explain program options, training paths, and funding opportunities.
• Work toward weekly enrollment goals and class start dates.
• Coordinate on-site Meet and Greets and introductory flights.
• Track applicants and ensure all documents are completed.
• Follow up with inactive or withdrawn candidates to re-engage.
• Partner with operations to confirm enrollment status.
• Participate in recruitment events and open houses.
• Build relationships with external partners and referral sources.
• Advocate for student success from inquiry to start.

Skills

Customer service experience

Strong communication skills

Organizational skills

Microsoft Office proficiency

Microsoft Office

Social media familiarity

Education

Associate’s or Bachelor’s degree

Tools

CRM software

Job description

Location: Wings Field (KLOM) – Blue Bell, PA (Primary)

Supports: New Castle, DE (KILG) and Allentown, PA (KXLL)

On-site | Some Travel Required

Position Summary

flyADVANCED and flyGATEWAY are seeking an Admissions Specialist to support student enrollment and recruitment efforts across our training programs. This role is responsible for guiding prospective students through the admissions process, from initial inquiry to enrollment, while delivering a high level of customer service and helping drive class start goals.

This is a new position focused on engaging warm leads, building relationships, and converting interest into enrolled students.

Key Responsibilities

• Serve as the primary point of contact for prospective students, providing a professional and welcoming experience throughout the admissions process
• Engage with warm leads via phone, email, and digital platforms
• Manage and respond to inbound inquiries from website, social media, and other channels in a timely manner
• Guide prospective students through program options, training paths, and funding opportunities
• Work toward and achieve weekly enrollment goals tied to upcoming class start dates
• Schedule and coordinate on-site Meet and Greets and Introductory Flights
• Track and manage applicants through the enrollment pipeline, ensuring all required documentation is completed
• Follow up with inactive or withdrawn candidates to re-engage interest
• Partner with operations to confirm enrollment status and student readiness
• Participate in recruitment events such as open houses, career fairs, and presentations
• Build and maintain relationships with external partners and referral sources
• Act as an advocate for student success from initial inquiry through program start

Qualifications

• Prior experience in customer service, sales, or admissions required
• Strong communication skills, both verbal and written
• Highly organized with the ability to manage multiple candidates at different stages
• Comfortable working in a fast-paced, goal-driven environment
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Basic math skills
• Aviation experience preferred but not required
• Social media and marketing familiarity is a plus
• Associate’s or Bachelor’s degree preferred
• Willingness to work occasional evenings or weekends as needed

Compensation

• Commission-based incentives tied to student enrollments and program participation
• Additional bonus opportunities available
• Primary work location is KLOM (Wings Field, Blue Bell, PA)
• Flexibility to support KILG (New Castle, DE) and KXLL (Allentown, PA) as needed
• Some travel between locations and for recruitment events is required