Admissions Specialist

Galen College of Nursing; Louisville (KY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive medical coverage

401(k) plan with matching

Education assistance

Job summary

Galen College of Nursing is seeking an Admissions Representative to connect with prospective students through calls, emails, and web chats. You will answer inquiries and help students navigate the enrollment process. Ideal candidates have strong communication skills and experience in customer-facing roles.

This role offers excellent benefits including comprehensive medical coverage, 401(k) matching, and education assistance. Flexibility for evening and weekend work is required.

Qualifications

• Two or more years of experience in a business, education, or customer-facing environment.
• Relevant experience in recruiting, sales, or admissions may be considered in lieu of a degree.
• Flexible to work evenings and some weekends as needed.

Responsibilities

• Serve as the primary point of contact for prospective students.
• Answer inbound calls and respond to electronic inquiries promptly.
• Make outbound calls and schedule appointments for the Admissions team.
• Track and manage prospective student leads in the admissions system.

Skills

Strong verbal and written communication skills

Proficiency in Microsoft Office

High attention to detail

Ability to manage multiple priorities

Education

Bachelor’s degree in Business, Communications, or related field

Job description

At Galen College of Nursing, we educate and empower nurses to change lives. Since 1989, we’ve dedicated our work to delivering high‑quality nursing education with a student‑first mindset. As one of the largest private nursing colleges in the country, we combine the support of a close‑knit learning environment with the strength of a nationally recognized institution, HCA Healthcare.

Position Overview

As an Admissions Representative at Galen College of Nursing, you are often the first voice a prospective student hears when they’re considering a career in nursing. In this role, you’ll connect with prospective students through inbound and outbound calls, emails, and web chat—answering their questions, building rapport, and helping them take the next step toward enrollment. If you’re energized by meaningful conversations, motivated by helping people reach their goals, and comfortable working in a high‑volume, fast‑paced environment, this role is a great fit.

What You’ll Do

• Serve as the primary point of contact for prospective students reaching out by phone, email, and web chat.
• Answer inbound calls and respond to electronic inquiries promptly and professionally.
• Make outbound calls and send follow‑up emails to prospective students, including those who miss scheduled appointments. Schedule appointments for the Admissions team across all campuses.
• Track and manage prospective student leads in the admissions system to ensure timely and accurate follow‑up throughout the enrollment process.

What We’re Looking For

• Two or more years of experience in a business, education, or customer‑facing environment.
• Bachelor’s degree in Business, Communications, or a related field preferred—relevant experience in recruiting, sales, or admissions may be considered in lieu of a degree.
• Strong verbal and written communication skills with a warm, professional demeanor.
• Comfortable working in a high‑volume phone environment.
• Proficiency in Microsoft Office.
• High attention to detail and ability to manage multiple priorities.
• Flexibility to work evenings and some weekends as needed.

Benefits

• Comprehensive medical coverage with many common services at no or low copay (including prescription drug, behavioral health, free telemedicine, and free AirMed transportation).
• Dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, auto and home insurance, identity theft protection, legal counseling, long‑term care coverage, moving assistance, pet insurance, and more.
• Free counseling services and resources for emotional, physical, and financial well‑being.
• 401(k) plan with a 100% match on 3% to 9% of pay (based on years of service).
• Employee Stock Purchase Plan offering 10% off HCA Healthcare stock.
• Family support with fertility and family‑building benefits and adoption assistance.
• Referral services for children, elders, and pet care, home and auto repair, event planning, and more.
• Consumer discounts through Abenity.
• Retirement readiness, rollover assistance services, and preferred banking partnerships.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away from Work Program (paid time off, paid family leave, and long‑ and short‑term disability coverage and leaves of absence).
• Employee Health Assistance Fund offering free employee‑only coverage to full‑time and part‑time colleagues based on income.