Admissions Representative PT STHS Behavior

Universal Health Services; McAllen (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Universal Health Services in Texas is seeking an organized patient access representative to perform registration, verify insurance, and manage upfront payments. You will interview patients or guardians to collect demographic information and determine eligibility for admission, following hospital procedures.

The role requires bilingual English/Spanish communication, strong customer service, and accurate data entry.

Qualifications

• One to two years of medical/healthcare business office experience preferred.
• Excellent customer service skills are required.
• Computer skills required.
• Good verbal communication skills in English/Spanish required.
• Must demonstrate commitment and adherence to Compliance Program and Code of Conduct.

Responsibilities

• Performs patient registration by interviewing patient or responsible party to obtain identification and demographics.
• Verifies insurance benefits and performs up-front collections.
• Determines eligibility and arranges for admission following hospital policies and procedures.
• Obtains signatures of individuals responsible for payment and explains hospital financial obligations.
• Answers telephone and directs calls accordingly; assists with ordering office supplies and preparing letters.

Skills

Customer service

Bilingual English/Spanish

Computer skills

Verbal communication

Education

High School diploma or GED

CPI training within 6 months of hire

Job description

Responsibilities

POSITION SUMMARY:

Performs patient registration functions by interviewing patient or responsible party to obtain identification and demographic information. Verifies insurance/other payer benefits and performs up front collections. Determines eligibility and arranges for admission of patients to hospital following policies and procedures. Obtain signatures of individual responsible for payment and explains hospital financial obligation. Answer the telephone and direct calls accordingly. Assist with ordering office supplies as needed/requested. Assist in preparing letters and sending correspondence as requested.

Qualifications

QUALIFICATIONS:

• 1. One to two years of medical/healthcare business office experience preferred.


• 2. Excellent customer service skills are required.


• 3. Computer skills required.


• 4. Good verbal communication skills in English/Spanish required.


• 5. Must demonstrate commitment and adherence to STHS’s Compliance Program and Code of Conduct through compliance with all policies and procedures, the Code of Conduct, attendance at required training and immediately reporting suspected compliance issue(s) to the Compliance Officer.

EDUCATION / LICENSURE:

• 1. High School diploma, GED or Higher Education required.


• 2. Complete the CPI training within 6 months of hire and maintain certification thereafter.

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.