Admissions Representative - PT

Midwestern Baptist Theological Seminary; North Kansas City (MO); On-site; USD 21,000 - 30,000; Part time

Job summary

Midwestern Baptist Theological Seminary in North Kansas City, MO is seeking an Admissions Representative to recruit and guide prospective students through the admissions process.

You will handle call-center outreach, campus tours, and admissions initiatives, supporting the department with administrative tasks, events, and strong customer service.

This role requires Christian integrity, solid Microsoft Office skills, and the ability to work independently or in a team. Background checks apply.

Qualifications

• Christian with high integrity, pursuing a relationship with God.
• Preferred bachelor’s or master’s degree.
• Experience in higher education, customer service, or sales.
• Proficient in Word, Outlook and Excel (Microsoft Office).
• Ability to multi-task and prioritize for department needs.
• Work independently and as part of a team.
• Excellent written and verbal communication.
• Must pass background screening, including driving record.
• Eligible to work in the United States.

Responsibilities

• Interact with prospective students by phone, text, email, social media, and mail.
• Provide information on admissions, financial aid, and campus life.
• Conduct campus tours for prospective students and families.
• Assist the Director and Admissions office with related duties.
• Handle admissions administrative tasks: phones, printing, mailing, organizing materials.
• Assist in planning and executing Admissions department projects and events.
• Support larger Enrollment Management initiatives and on-campus events.

Skills

MS Office

Communication skills

Time management

Teamwork

Independent work

Willingness to learn

Positive attitude

Education

Bachelor's or Master’s degree preferred

Tools

Microsoft Office

Job description

Reports to: Admissions Counselor and Director of Admissions

Department: Enrollment Management: Admissions

FLSA Status: PT Hourly, Non-Exempt

Job Purpose

The Enrollment Management department exists to recruit and retain students. Admissions Representatives contribute to this mission by being on the front lines of interaction with future students regarding admissions processes.

Essential Functions

Call Center

• Communicate with prospective students during the recruitment process
• Provide communication and customer service to prospective students via phone, text, email, social media, and printed material
• Answer basic questions regarding the admissions process, financial aid, and campus life

Campus Visits

• Conduct campus tours for prospective students and their families

Admissions Initiatives

• Assist the Director and office in all related duties as needed
• Assist with Admissions administrative tasks including but not limited to answering telephones, printing, mailing, and organizing materials
• Assist in planning and executing Admissions department projects and events
• Assist in larger Enrollment Management initiatives such as on-campus events

Requirements

• Christian with high integrity, actively pursuing a relationship with God
• Preferred education: obtained or working to obtain a bachelor’s or master’s degree
• Part-time or full-time experience in higher education, customer service, and/or sales
• Intermediate to expert skill with Microsoft Office, especially Microsoft Word, Outlook, and Excel
• Able to multi-task, analyze workload, and prioritize as necessary for the benefit of the department
• Able to take the initiative to complete the duties of the position without the need of direct supervision
• Able to learn and utilize new skills and information to improve job performance and efficiency
• Able to work independently as well as a part of a team
• Excellent communication skills, both written and verbal
• Displays a positive attitude
• Shows a desire and willingness to learn
• Must be able to pass background screening, including driving record
• Eligible to work in the United States
• Exhibits the Enrollment Management department’s team values:

1. Hungry: wants to grow personally and wants to see growth for the institution
2. Humble: displays a willingness to serve
3. Smart: understands systems and people
4. Happy: shows kindness and joy in all interactions and circumstances

Working Conditions

• Monday through Friday, with hours scheduled between 8 am to 4:30 pm
• Travel as needed to conferences and events during a variety of days and times
• Walking around campus for approx.. 3 hours at a time
• Constructing booth spaces at recruiting events
• Shared office environment
• Moving boxes and other small items (10-20 lbs) or moving larger cases and items on wheels (40-50 lbs)

This job description describes the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required for the position.

Midwestern Baptist Theological Seminary is an Equal Opportunity Employer

Midwestern Baptist Theological Seminary will reasonably accommodate qualified individuals with disabilities so they may perform the essential functions of the job unless doing so creates a direct threat that cannot be eliminated by reasonable accommodation or causes undue hardship to the institution. Contact Human Resources with any questions or accommodation requests.