Admissions Representative (Piedmont Triad / Triangle N.C.)

NAFSA: Association of International Educators; Raleigh (NC); On-site; USD 50,000 - 61,000; Full time

Job summary

Johnson & Wales University in Raleigh, NC is seeking an Admissions Representative for the Piedmont Triad/Triangle NC region. The role oversees student recruitment activities and fosters relationships with schools, families, and counselors to encourage applications and enrollment.

The position requires coordinating events, presenting information sessions, and traveling extensively within the region, including evenings and weekends as needed. A strong customer service orientation is essential.

Qualifications

• Minimum of an associate's degree or equivalent formal training.
• Experience working in admissions, sales, marketing or related areas.
• Valid U.S. driver's license.
• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook.
• Excellent customer service, presentation, verbal/written communication and organization skills.
• Ability to travel extensively in designated territory (Piedmont Triad / Triangle N.C.).
• Ability to work various weekend and evening assignments as required throughout the year.
• Preferred: Bachelor's degree and CRM experience.

Responsibilities

• Develops and executes a strategy to administer student recruitment activities within an assigned territory.
• Conducts targeted school visibility in the territory.
• Promotes application and enrollment in undergraduate, continuing education, graduate, and online programs as applicable.
• Develops and maintains relationships with prospective students, parents, educators and counselors to share information and encourage enrollment.
• Conducts group admissions presentations for prospective students and families.
• Represents the university in recruiting activities, including social media marketing, conferences, fairs, events and telemarketing.
• Stays current on new programs and admission policies and processes.
• Maintains records of recruitment efforts and applicant correspondence per guidelines.
• Assists with admissions functions and events as assigned.

Job description

Admissions Representative (Piedmont Triad / Triangle N.C.)

Employer Details Location Raleigh, NC Closing date Sep 27, 2026

Specialty Admissions Position Type Other Hours Full-time Employment Type Permanent Organization Type Other

Summary

Oversees and facilitates student recruitment activities for a geographically-defined region to encourage prospective students to apply to and enroll at the university

Essential Job Functions

• Develops and executes a strategy to administer student recruitment activities (e.g. school visits, college fairs, classroom presentations, information meetings, etc.) within an assigned territory
• Conducts targeted school visibility in assigned territory
• Promotes application for and enrollment in the university's academic programs, including the university's on-campus undergraduate, continuing education, graduate school, and online education programs, as applicable
• Develops and maintains relationships with prospective students, parents, educators and counselors to share information about the university and to encourage and facilitate enrollment through continuous follow up and guidance
• Conducts group admissions presentations and demonstrations for prospective students and their families
• Represents the university in various recruiting activities, such as, social media marketing platforms, attendance at conferences, fairs, events and telemarketing, both internal and external, to assist in the recruitment of new students
• Stays abreast of new academic programs and university initiatives, as well as the university's admission and enrollment policies and processes
• Maintains records of recruitment efforts and applicant correspondence per department guidelines
• Assists with various admissions functions and events, as assigned
• Performs other duties as assigned

Required Qualifications

• Minimum of an associate's degree or equivalent formal training program
• Experience working in admissions, sales, marketing or other related experience
• Valid U.S. driver's license
• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook
• Excellent customer service, presentation, verbal/written communication and organization skills
• Ability to travel extensively in designated territory (Piedmont Triad / Triangle N.C.)
• Ability to work various weekend and evening assignments as required throughout the year

Preferred Qualifications

• Bachelor's degree
• Experience with using a (CRM) customer relationship management system

Compensation

$55,000/annualized

Benefits

This full-time position offers a comprehensive benefits package, which includes health, dental, and vision insurance, life insurance, long-term disability insurance, paid holidays, sick time, vacation time, a 401(k) retirement savings plan, health care and dependent care flexible spending accounts (FSA), educational assistance benefits, and an employee assistance program. Participation in any benefit is subject to meeting eligibility criteria. The university reserves the right to modify, amend or terminate any benefit or benefit programs as they apply to any participants, including but not limited to current and former employees. This is only a summary; the full details, which control, are in the applicable plan documents.

Please Note

Applications are accepted on an ongoing basis until job posting is closed.

Equality, Diversity, and Inclusion

Johnson & Wales University is an equal opportunity employer. The university does not illegally discriminate on the basis of any protected class. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnic and national origin, familial status, gender or gender identity, genetic information, military service, national origin, pregnancy and related conditions, race, religion, sex, sexual orientation, veteran status, or any other protected class.