Admissions Representative (On Call) Monterey Bay Aquarium · California, USA

QuickCruit, Inc.; California; On-site; USD 25,000 - 36,000; Part time

Job summary

Monterey Bay Aquarium is seeking an Admissions Representative (On Call) in California. This part-time role involves warmly welcoming visitors, guiding groups, and supporting guest experiences across entry and exit points.

You will handle ticketing and memberships, assist with crowd management, and participate in staff trainings. Under supervision, you will engage with guests to share information about exhibits and local programs, ensuring safe, efficient operations on busy days and during

Responsibilities

• Greet guests and orient groups through the Aquarium and escort them as needed.
• Explain information to assist visit planning and promote programs/membership.
• Manage queues outside and inside the building while keeping a positive attitude.
• Handle ticket and membership transactions with proper cash handling.
• Support staff during emergencies and assist with staff trainings.
• Attend scheduled trainings and mentor incoming staff.

Job description

Admissions Representative (On Call) at Monterey Bay AquariumJob DetailsPart-time# Admissions Representative (On Call)Monterey Bay Aquarium · California, USATailor My ResumeStart free. No credit card.### About the roleUnder direct superivsion, play an integral role in supporting the institutional goal of providing superlative on-site visitor experiences that create powerful emotional connections with our diverse guests. Work closely with other team members to welcome, orient, assist, and thank all Aquarium guests and members. Serve a variety of host and cashier roles throughout the aquarium, espeically indoors and outdoors around entry and exit points. Perform other duties as required. All work is performed in a highly dynamic environment - facilitating crowds on high volume days and providing individual hospitality on low volume days.### Core Activities* Proactively greet guests and engage them in conversation, thank and monitor guests exiting and re-entering the Aquarium and Welcome, and check in, orient, and escort groups through Hovden Way.* Clearly communicate necessary information to assist guests with visit planning, answer questions, and promote aquarium programs/membership.* Engage guests using hand-held models/live animal tubes, to both capture their attention and orient to the Aquarium spaces and exhibits.* Maintain an ongoing knowledge of the Aquarium's exhibits and programs, as well as common information related to the Monterey area.* Effectively manage cue lines both outside the building and the auditorium while maintaining enthusiastic interactions with guests.* Handle various ticket and membership transactions and follow proper cash handling procedures in both the Main and Membership Entrances.* Engage guests throughout the Aquarium via various Guest Experience Operations activities.* Support guests, volunteers, and other staff with safe and efficient exit, check-in, and re-entry procedures during an Emergency Evacuation.* Support other Operations Department workgroups, as well as other Guest Experience Departments (e.g., assist Guest Support Service team with daily tasks, etc.).* Attend scheduled staff trainings and departmental meetings, as well as complete all required trainings assigned by Supervisors and/or MBA P&C and Safety Departments.* Assist with mentoring incoming staff.### About the Job* Staff in On Call positions are required to:* Provide a minimum of 4 shifts per month with at least two weekend shifts and four holiday periods within the year from which your supervisor will use to schedulePosted2 days agoJob TypePart-timeSalary$22 USD/hourLocation* California, USA