Admissions Representative FT McAllen

South Texas Health System; McAllen (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

South Texas Health System is seeking a front desk/registrations associate to interview patients or their responsible parties to collect identification and demographics. You will verify benefits, collect upfront payments, determine eligibility, and assist admissions as needed.

You will also answer calls, help with office supplies, and prepare or send correspondence while ensuring compliance with policies and procedures.

Qualifications

• Experience in healthcare business office preferred.
• Strong customer service and communication skills required.
• Bilingual English/Spanish preferred or required.
• Proficient computer skills and basic office software knowledge.

Responsibilities

• Perform patient registration by interviewing patients or responsible party.
• Verify insurance/benefits and collect upfront payments.
• Determine eligibility and arrange admissions per policy.
• Obtain signatures for payment responsibility and explain financial obligations.
• Answer the telephone and direct calls; assist with office supplies and correspondence.

Skills

Customer service

Computer skills

Bilingual English/Spanish

Healthcare business office experience

Education

High School diploma/GED or higher

CPI training within 6 months

Job description

Responsibilities

POSITION SUMMARY: Performs patient registration functions by interviewing patient or responsible party to obtain identification and demographic information. Verifies insurance/other payer benefits and performs up front collections. Determines eligibility and arranges for admission of patients to hospital following policies and procedures. Obtain signatures of individual responsible for payment and explains hospital financial obligation. Answer the telephone and direct calls accordingly. Assist with ordering office supplies as needed/requested. Assist in preparing letters and sending correspondence as requested.

Qualifications

• One to two years of medical/healthcare business office experience preferred.
• Excellent customer service skills are required.
• Computer skills required.
• Good verbal communication skills in English/Spanish required.
• Must demonstrate commitment and adherence to STHS’s Compliance Program and Code of Conduct through compliance with all policies and procedures, the Code of Conduct, attendance at required training and immediately reporting suspected compliance issue(s) to the Compliance Officer.

Education / Licensure

• High School diploma, GED or Higher Education required.
• Complete the CPI training within 6 months of hire and maintain certification thereafter.

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Authorized by
Corporate Human Resources