Admissions Representative

Aviation Institute of Maintenance; Phoenix (AZ); On-site; USD 30,686 - 43,704; Full time

Benefits offered by this job

401(k) with company match

Comprehensive health, dental, and vision insurance

Life insurance options

Paid parental leave

Paid time off (PTO)

Tuition reimbursement

Employee Assistance Program (EAP)

Job summary

Aviation Institute of Maintenance in Phoenix, AZ is seeking a dedicated Admissions Representative passionate about education and student success. This role involves guiding prospective students through the admissions process, evaluating their eligibility, and maintaining enrollment goals. The ideal candidate has a strong sales or customer service background, excellent communication skills, and the ability to work in a fast-paced environment. We offer competitive pay, benefits including 401(k) matching, health insurance, and opportunities for growth.

Qualifications

• Proven experience in sales or customer service with a track record of meeting or exceeding KPIs.
• One or more years of admissions experience in a for-profit post-secondary educational setting preferred.
• Willingness to work occasional evenings or weekends.

Responsibilities

• Evaluate prospective students for enrollment eligibility and program fit.
• Conduct outreach to support applicants through each step of the admissions process.
• Guide students from initial inquiry to enrollment.

Skills

Strong communication skills

Time management

Multitasking

Sales experience

Education

High School Diploma or GED

Associate's degree or higher

Tools

Microsoft Office

Job description

About the Role

We are seeking a results‑driven, student‑focused Admissions Representative to join our team. This role is ideal for someone passionate about education and skilled at guiding prospective students toward informed, life‑changing academic decisions.

As an Admissions Representative, you will connect students with programs that support their goals while consistently meeting key performance indicators (KPIs) related to outreach volume, contact‑to‑appointment conversion, application completion, and enrollment success. This dynamic role requires strong communication skills, a positive attitude, and delivery of exceptional service in a fast‑paced, metric‑driven environment.

Location

Aviation Institute of Maintenance – 4025 S 32nd St, Phoenix, AZ 85040

Schedule

• Monday – Wednesday: 10:00 am to 7:00 pm
• Friday: 8:00 am to 5:00 pm

Compensation

Up to $27 per hour, based on experience and qualifications.

Key Responsibilities

• Evaluate prospective students for enrollment eligibility and program fit.
• Conduct outreach through phone calls, emails, and in‑person or virtual meetings to support applicants through each step of the admissions process.
• Achieve and maintain enrollment goals by leading through personal performance.
• Guide students from initial inquiry to enrollment, including appointment setting, interviews, application assistance, and follow‑up.
• Track student application status and ensure completion of required documentation.
• Assist with recruitment events such as open houses and career fairs.

Qualifications

• Education: High School Diploma or GED; Associate’s or higher degree preferred.
• Experience: Proven experience in sales or customer service with a track record of meeting or exceeding KPIs such as conversion rates, outreach goals, and closing ratios. One or more years of admissions experience in a for‑profit post‑secondary educational setting preferred.
• Skill set: Strong written and verbal communication skills; excellent time management and multitasking abilities; proficient with Microsoft Office; positive, team‑oriented approach; willingness to work occasional evenings or weekends as needed.

Benefits

• 401(k) with company match
• Comprehensive health, dental, and vision insurance
• Life insurance options
• Paid parental leave
• Paid time off (PTO) to promote work‑life balance
• Tuition reimbursement for continued education
• Employee Assistance Program (EAP) for personal and professional support

We are committed to fostering a workplace that values integrity, growth, and student success.

AIM is a proud equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law.