Student Enrollment Specialist

Aviation Schools Online; Phoenix (AZ); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

401(k) with company match

Health insurance

Dental and vision insurance

Life insurance

Tuition reimbursement

PTO

Employee Assistance Program

Job summary

Aviation Institute of Maintenance in Phoenix, AZ is seeking a Student Enrollment Specialist to guide prospective students through the admissions process and help them start a skilled aviation career.

You will conduct high-energy outreach, assess goals, schedule interviews, complete applications, and drive enrollment while meeting KPI targets. The role requires strong communication, sales or service experience, and a passion for helping others.

Qualifications

• High School diploma or GED required; associate’s degree or higher preferred.
• Proven sales or customer service experience; KPI-focused.
• Strong written and verbal communication; ability to connect with diverse audiences.

Responsibilities

• Connect with prospective students via phone, email, and in-person or virtual meetings.
• Assess goals and eligibility, champion the best program for each student.
• Drive the full admissions cycle: inquiry, appointment setting, interviews, application completion, documentation, and enrollment.
• Hit and exceed enrollment KPIs such as outreach volume, conversion, and closing ratios.
• Follow up with persistence to ensure the right fit is enrolled.
• Represent AIM at open houses, career fairs, and community events.

Skills

Sales experience

Customer service

Communication

Time management

Multitasking

Adaptability

Education

High School Diploma or GED

Associate’s degree or higher preferred

Tools

Microsoft Office Suite

CRM systems

Enrollment management systems

Job description

Aviation Jobs / Student Enrollment Specialist

Aviation Institute of Maintenance

Student Enrollment Specialist

Location Phoenix, AZ

Employment type Full-Time

Category maintenance

About This Role

Training Tomorrow's Technicians to Become Skilled, Employable and Essential.

The Aviation Institute of Maintenance (AIM), established in 1969, is a premier institution dedicated to advancing the field of aviation maintenance through exceptional education and training. With 15 campuses nationwide, AIM is a cornerstone in the aviation industry, accounting for 20% of all students attending FAA-certified Airframe & Powerplant (A&P) schools across the country. Each year, AIM proudly contributes to the graduation of nearly one in four certified aircraft technicians in America. At AIM, you'll become part of a dynamic team of educators and leaders, all united by a shared commitment to delivering top-notch training and ensuring student success. We are passionate about equipping the next generation of aircraft technicians with the skills and knowledge needed to excel in the aviation industry. If you are eager to make a meaningful impact and help shape the future of aviation maintenance, AIM offers a rewarding environment where your contributions will truly matter.

Campus Location

Aviation Institute of Maintenance - 4025 S 32nd St, Phoenix, AZ 85040

Compensation

Up to $27 per hour, based on experience and qualifications

Do You Love Helping People Change Their Lives?

Some people apply to jobs. Others answer a calling. If you’re the kind of person who genuinely lights up when you help someone see a future they didn’t know was possible — this role was built for you.

At Aviation Institute of Maintenance (AIM), our Student Enrollment Specialists don’t just fill seats. They change trajectories. Every day, you’ll talk to people who are ready for something more — a real career, a skilled trade, a future with their hands on aircraft that carry people home safely. Your job is to meet them where they are, believe in them before they fully believe in themselves, and guide them all the way through the door.

If that kind of work energizes you, keep reading.

What You’ll Do

• Connect with prospective students through phone, email, and in-person or virtual meetings — and bring genuine enthusiasm to every interaction
• Assess each student’s goals and eligibility, then champion the program that fits them best
• Drive the full admissions cycle: inquiry, appointment setting, interviews, application completion, documentation, and enrollment
• Hit and exceed enrollment KPIs — outreach volume, contact-to-appointment conversion, application completion, and closing ratios — because you hold yourself to a high standard
• Follow up with persistence and care — life gets in the way for students; you don’t let a good fit slip through the cracks
• Represent AIM at open houses, career fairs, and community events with the energy and pride of someone who truly believes in what we offer

Who You Are

• Gets genuinely excited about helping people — this isn’t just a talking point for you, it’s the reason you show up
• Thrives in a fast-paced, goal-driven environment and brings positive energy to the team even on tough days
• Has a proven track record in sales or customer service — you know what it means to work toward a number and you take pride in hitting it
• Communicates with warmth, clarity, and confidence across diverse audiences
• Takes initiative — you don’t wait to be told what to do; you see what needs to happen and you make it happen
• Stays organized and follows through — prospective students are counting on you, and you don’t let them down

Work Schedule

• Two days per week: 10:00 AM – 7:00 PM
• Two days per week: 9:00 AM – 6:00 PM
• Fridays: 8:00 AM – 5:00 PM
• Rotating Saturdays: 9:00 AM – 1:00 PM

Education

• High School Diploma or GED required
• Associate’s degree or higher preferred

Experience

• Proven experience in sales or customer service with a record of meeting or exceeding KPIs such as conversion rates, outreach goals, and closing ratios
• One or more years of admissions experience in a proprietary (for-profit) post-secondary educational setting preferred

Skills

• Strong written and verbal communication skills with the ability to connect with diverse audiences
• Excellent time management and the ability to multitask effectively in a high-volume environment
• Proficient in Microsoft Office Suite; comfortable learning new CRM and enrollment management systems
• Flexible availability for occasional evenings and one Saturday per month

Benefits

We are proud to offer a competitive compensation package that supports your personal and professional well-being. Full-time employees are eligible for the following benefits:

• 401(k) with company match
• Comprehensive health, dental, and vision insurance available first day of employment
• Life insurance options
• Paid parental leave
• Paid time off (PTO) to promote work-life balance
• Tuition reimbursement for continued education
• Employee Assistance Program (EAP) for personal and professional support

We are committed to fostering a workplace that values integrity, growth, and student success.

AIM is a proud equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. We believe that a diverse workforce contributes to the success of our company and are dedicated to fostering a culture of respect, equity, and inclusion.