Admissions Representative

Centura College; Norfolk (VA); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

401(k) with company match

Comprehensive health, dental, and visa

Life insurance options

Paid parental leave

Paid time off (PTO)

Tuition reimbursement for continued教育

Employee Assistance Program (EAP)

Job summary

Centura College in Norfolk, VA is seeking an Admissions Representative who is passionate about guiding prospective students toward informed, life-changing academic decisions. The role emphasizes outreach, KPI-driven enrollment goals, and strong communications in a fast-paced environment.

You will connect applicants with relevant programs, schedule appointments, assist with the admissions process, and help them navigate from inquiry to enrollment while delivering exceptional service.

Qualifications

• High School Diploma or GED required.
• Associates' or higher degree preferred.
• Proven experience in sales or customer service with a track record of meeting KPIs such as conversion rates and outreach goals.
• One or more years of admissions experience in a proprietary post-secondary setting preferred.
• Strong written and verbal communication skills; able to connect with diverse audiences.
• Excellent time management and multitasking abilities in a fast-paced environment.
• Willingness to work occasional evenings or weekends.

Responsibilities

• Evaluate prospective students for enrollment eligibility and program fit.
• Conduct outreach through phone calls, emails, and in-person or virtual meetings to support applicants through each step of the admissions process.
• Achieve and maintain enrollment goals by leading through personal performance.
• Guide students from initial inquiry to enrollment, including appointment setting, interviews, and application assistance.
• Track student application status and ensure completion of required documentation.
• Assist with recruitment events such as open houses and career fairs.

Skills

Communication skills

Time management

Multitasking

Team player

Education

High School Diploma or GED

Associates' or higher degree preferred

Tools

Microsoft Office

Job description

Training Tomorrow's Techniciansto Become Skilled, Employable and Essential.

About Us- Big Changes, Better Benefits - Join Us Today!

About Centura College
Centura College is a premier provider of hands-on technical and career training, offering programs in Allied Health and Skilled Trades. We are passionate about preparing the next generation of skilled professionals by equipping students with the tools, knowledge, and confidence to succeed in rewarding careers.

With flexible day and evening classes, real-world experience, and a supportive learning environment, Centura College is committed to making a difference in the lives of our students. Ready to inspire and guide future professionals?

Location: Centura College, Norfolk - 7020 N Military Hwy, Norfolk, VA 23518

Schedule:

• Monday -Thursday:
• 2 days 8:00am to 5:00pm
• 2 days: 10:00am to 7:00pm
• Friday: 8:00am to 5:00pm
• Rotating Saturdays: 9:00am to 1:00pm

Compensation: Up to $30/hour , based on experience and qualifications

Do you love being on the phone? Does meeting and chatting with new people energize you? Do you love crushing goals? If so,we’dlove to hear from you!

About the Role

We areseekingaresults-driven, student-focused Admissions Representativeto join our team. This role is ideal for someone passionate about education and skilled at guiding prospective students toward informed, life-changing academic decisions.

As an Admissions Representative, you will connect students with programs that support their goals while consistently meeting key performance indicators (KPIs) related to outreach volume, contact-to-appointment conversion, application completion, and enrollment success. This dynamic role requirescommunicationskills, a positive attitude, and delivery ofexceptional service in a fast-paced, metric-driven environment.

Key Responsibilities

• Evaluate prospective students for enrollment eligibility and program fit
• Conduct outreach through phone calls, emails, and in-person or virtual meetings to support applicants through each step of the admissions process
• Achieve and maintain enrollment goals by leading through personal performance
• Guide students from initial inquiry to enrollment, including appointment setting, interviews, application assistance, and follow-up
• Track student application status and ensure completion of required documentation
• Assist with recruitment events such as open houses and career fairs

Qualifications

• Education:
• High School Diploma or GED
• Associates' or higher degree preferred
• Experience:
• Proven experience in sales or customer service, witha track recordof meeting or exceeding KPIs such as conversion rates, outreach goals, and closing ratios
• One or more years of admissions experience in a proprietary (for profit), post-secondary educational setting preferred
• Skill set:
• Strong written and verbal communication skills, with the ability to connect with diverse audiences
• Excellent time management and multitasking abilities in a fast-paced environment
• Proficient with Microsoft Office, willing to learn new systems
• A positive, team-oriented approach and willingness to work occasional evenings or weekends as needed

We are proud to offer a competitive compensation package that supports your personal and professional well-being. Full-time employees are eligible for the following benefits:

• 401(k) with company match
• Comprehensive health, dental, and vision insurance available first day of employment
• Life insurance options
• Paid parental leave
• Paid time off (PTO) to promote work-life balance
• Tuition reimbursement for continued education
• Employee Assistance Program (EAP) for personal and professional support

We are committed to fostering a workplace that values integrity, growth, and student success.

Centura College is a proud equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of any protected group status under any applicable law. We believe that a diverse workforce contributes to the success of our company and are dedicated to fostering a culture of respect, equity, and inclusion.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Centura College’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.