Admissions Representative

Express Employment International (US); Mesa (AZ); On-site; USD 22,000 - 30,000; Full time

Job summary

Express Employment International (US) seeks an Admissions Enrollment Advisor - Call Center in Mesa, AZ to engage with prospective students, understand their goals, and guide them through enrollment options. You will answer questions, address concerns, and support candidates throughout the enrollment process with a focus on delivering a positive experience.

Strong phone presence, clear communication, and reliability are essential.

Qualifications

• Excellent phone etiquette and professional communication.
• Ability to understand goals and guide prospective students.
• Reliable, punctual, and motivated to learn.

Responsibilities

• Call and speak with prospective students who expressed interest in training programs.
• Ask questions to understand goals, interests, and readiness to enroll.
• Explain program options and guide qualified leads through enrollment steps.
• Respond to questions and overcome concerns with professionalism and empathy.
• Follow up with prospective students and keep accurate notes in the client's system.
• Work toward enrollment goals while providing a positive experience.

Skills

Phone presence

Clear communication

Reliability

Objection handling

Customer service experience

Job description

Job Description

Job Description

Admissions Enrollment Advisor - Call Center

Are you good at talking with people, building trust, and helping them take the next step toward a better future?

Our client is a technical school looking for confident, professional people to connect with qualified prospective students and guide them through the enrollment process. You'll speak with people who have already expressed interest, learn about their goals, answer questions, address concerns, and help them decide whether a program is right for them.

** We're open to different backgrounds.** Maybe you've worked in a restaurant, warehouse, call center, retail, or sales. What matters most is that you show up reliably, communicate professionally over the phone, and can handle objections without giving up.

What you'll do

• Call and speak with prospective students who have expressed interest in training programs.
• Ask questions to understand their goals, interests, and readiness to enroll.
• Explain program options and guide qualified leads through the enrollment steps.
• Respond to questions and overcome concerns with professionalism and empathy.
• Follow up with prospective students and keep accurate notes in the client's system.
• Work toward individual and team enrollment goals while providing a positive experience.

What we're looking for

• Strong, professional phone presence and clear communication.
• Confidence handling objections and keeping conversations moving.
• Reliability, motivation, and a willingness to learn.
• A professional appearance and attitude when representing the school.
• Customer service, sales, call center, restaurant, warehouse, or similar experience is welcome—but we're open to different work backgrounds.

If you can connect with people, stay professional, and help them see a path forward, we want to talk to you.