Admissions Representative

Lindenwood University; Dearborn (MI); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Tuition discounts

Online degree discounts

Benefits package

Paid holidays

Job summary

Dorsey College in Michigan is seeking an Admissions Representative to recruit and interview prospective students, review applications, and guide applicants through enrollment into college programs. You will act as a sales representative to explain courses and outcomes to prospective students and coordinate campus events.

The role requires strong communication, organization, and customer service skills, with occasional evening or weekend commitments to meet deadlines and engage applicants.

Qualifications

• Bachelor’s degree in Marketing, Communications, or Business is required.
• 1–2 years of sales/recruitment experience is preferred.
• Experience in education, admissions, customer service or sales is highly preferred.

Responsibilities

• Recruit and interview potential students about their educational goals and qualifications.
• Review paperwork and documents and evaluate applicants for enrollment.
• Enroll prospective students within the community into college programs.
• Bring more students to the institution and act as a sales representative to discuss courses and benefits.
• Coordinate open houses, orientations, and other new student events.
• Serve as liaison between the institution and students to address issues and report them as needed.

Skills

Customer service

Written communication

Group behavior & culture

Office procedures

Active listening

Data entry

Education

Bachelor's degree in Marketing, Communications, or Business

Tools

Microsoft Office Suite

Database software

Job description

Benefits of Being a Dorsey Employee:

• Tuition discounts for Dorsey programs (employee, spouse, anddependent).
• Tuition discount opportunities for select on-line LindenwoodUniversity degrees for employees that qualify.
• Comprehensive benefits plan: medical, dental, vision, lifeinsurance, disability insurance, employee assistance program, and403b retirement plan.
• Eleven Paid holidays: MLK Jr. day, Memorial Day, Juneteenth,Independence Day, Labor Day, Thanksgiving break (Thursday -Friday), Christmas Eve and Christmas Days (as observed), and NewYear's Eve and New Year’s Day (as observed).

JOB TITLE

Admissions Representative

DEPARTMENT

Admissions

SUPERVISORY

No

REPORTS TO

Managing Director

The Admissions representatives recruit, interview students abouttheir educational goals and qualifications, review their paperworkand documentation, and conduct an evaluation of each applicant,enroll prospective students within the community into the collegeprograms. Their primary job is to bring more students to theinstitution and act as a sales representative to talk about theinstitution and explain the courses to the students who seek foradmission and how these courses will help them to achieve goals.

ESSENTIAL FUNCTIONS:

• Help the students who seek for admission in the enrollmentprocess giving them necessary application form to fill up and getapplied for the course or join the college or school.
• Admission representative must also play a role in selecting thestudents, which one is worthy and do recruitment process.
• Help students in filling up the form, provide assistance onselecting the course. Communicate about the fees structure, otherprices to the students when you have selected them.
• Contact the prospective students and interview them and selectaccording to the performance.
• Create connections with leading company and arrange for acampus interview (this is applicable only when you are admissionrepresentative in the college)
• Act as a liaison between institution and students. Talk withthe students and find out whether they are having any problems withthe facilities. If not, solve it immediately by reporting it to themanagement.
• Assist in planning, organizing, and conducting open houses,orientations, and other new student events.
• Other admissions- and recruiting-related tasks as assigned anddeemed necessary.

KNOWLEDGE – SKILLS – ABILITIES:

• Knowledge of principles and processes for providing customerand personal services. This includes customer needs assessment,meeting quality standards for services, and evaluation of customersatisfaction.
• Communicating effectively in writing as appropriate for theneeds of the audience
• Knowledge of group behavior and dynamics, societal trends andinfluences, human migrations, ethnicity, cultures and their historyand origins.
• Knowledge of administrative and clerical procedures and systemssuch as word processing, managing files and records, andtranscription, designing forms, and other office procedures andterminology.
• Giving full attention to what other people are saying, takingtime to understand the points being made, asking questions asappropriate, and not interrupting at inappropriate times.
• Entering, transcribing, recording, storing, or maintaininginformation in written or electronic/magnetic form.

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree in Marketing, Communications, orBusiness.
• Minimum of one to two years sales/recruitment experience(admissions experience preferred).
• Previous experience in education, admissions, customer serviceor sales is highly preferred.
• Excellent organizational, communication, listening andinterpersonal skills
• Proficiency in Microsoft Office, database, and softwareapplications.

PHYSICAL DEMANDS:

• Extensive use of office equipment including personal computer,multi-line phone system, copier, printer, facsimile, and postagemeter.
• Regular interaction with guests including applicants, currentand potential students, potential employers, and staff.
• The employee is frequently required to stand; walk; sit forextended periods of time; and have sufficient hand, arm and fingerdexterity to operate a phone, computer keyboard and other officeequipment
• Evening or weekend hours, if necessary, to meet deadlines andmeet with prospective students.
• This position is in an office setting with light to moderatenoise levels, entails extended periods of sitting and computerwork.
• The physical demands described here are representative of thosethat must be met by an employee to successfully perform theessential functions of this job. While performing the duties ofthis job, the employee is regularly required to see, talk and hear.The employee is frequently required to stand; walk; sit forextended periods of time; and have sufficient hand, arm and fingerdexterity to operate a phone, computer keyboard and other officeequipment.

NOTE:

This job description is not intended to beall-inclusive, and the employee may be required to perform otherduties as assigned by their manager, in order to meet businessdemands. This is not an employment contract, implied or otherwiseand employment with Dorsey College is "at-will".

Equal Opportunity Employer

Dorsey College is an Equal Opportunity employer. The Collegecomplies with appropriate federal, state, and local laws andprovides equal employment opportunities and access to educationalprograms without regard to race, color, religion, gender, age,sexual orientation, gender identity, national origin, veteranstatus, disability, or any other protected status to all qualifiedapplicants and employees. Dorsey College is committed to a policyof non-discrimination and dedicated to providing a positivediscrimination-free educational work environment.

Dorsey College also strives to ensure equal access to educationalprograms and activities, compliant with Title IX which prevents sexdiscrimination, including accommodations for pregnancy and pregnancy related conditions. Dorsey College does not discriminate on the basis of sex and prohibits sex discrimination in any education program or activity that it operates, as required by Title IX and its regulations, including in admission and employment. Inquiries about Title IX may be referred to Dorsey College’s Title IX Coordinator, the U.S. Department of Education’s Office for Civil Rights, or both. Dorsey College’s Title IX Coordinator is Ann Victoria Thomas, 31799 John R Road, Madison Heights, MI 48071, [e-mail], Ph: 248.585.9200, ext. 11228. Dorsey College’s nondiscrimination policy and grievance procedures can be located at https://www.dorsey.edu/policies-and-plans/. To report information about conduct that may constitute sex discrimination or make a complaint of sex discrimination under Title IX, please also refer to https://www.dorsey.edu/policies-and-plans/ and select "Report an Incident" under the Title IX heading.