Admissions Recruitment Ambassador

Eastern Kentucky University; Richmond (KY); On-site; USD 14,000 - 19,000; Part time

Job summary

Eastern Kentucky University is seeking Admissions Recruitment Ambassadors to help create a welcoming visit experience for prospective students and families. You will lead campus tours and support the Welcome Center during events, answering questions and guiding guests with a professional, friendly approach.

The role emphasizes reliability, detail-orientation, and strong interaction with the public, with shifts scheduled around tour times and campus events, including occasional Saturdays.

Responsibilities

• Leading tours of prospective students, families, and high school students.
• Assisting in the operations of the Welcome Center including answering phones, emails, and interacting with the public and campus community regularly.
• Maintaining inventory, setting up the space for events, restocking coffee and refreshments, and keeping the space tidy.
• Participating in in-person Spotlight events, virtual events, and other special events hosted by the Office of Admissions.
• Attending required meetings and training as outlined by the Admissions staff.
• Other duties related to assisting prospective students, families, guests, inquiries, and applicants.

Job description

Title: Admissions Recruitment Ambassador

Position Type: Student

Search Type: External - minimum 7 days

Department: 30R000 - Student Success,Opportunity&Engage

Division: 5R0000 - Student Success,Opportunity&Engage

Position Location: Richmond Campus

Driver Classification: Non-Driver

FLSA: Non-Exempt

Schedule Type:Part Time, No Benefits (less than 20 hrs per week)

Hours Per Week: 20

Posted Salary Grade:$12.00 per hour

Contact Person: Misty Bailey

Job Summary/Basic Functions

Admissions Recruitment Ambassadors (ARA) are responsible for assisting in the creation of a welcoming, positive, and impactful visit experience at Eastern Kentucky University. Working primarily with prospective students, families, and guests, the ARA role is crucial to the recruitment process of the Office of Enrollment Management. The ARA role is one that requires consistent reliability, close attention to detail, and a desire to work with the public on a regular basis. The ARA position is responsible for the following:

• Leading tours of prospective students, families, and / or high school students to show campus and promote the EKU experience
• Assisting in the administrative functions of the Welcome Center which includes answering phones, emails, and interacting with the public and campus community regularly
• Assisting in the operations of the Welcome Center including maintaining inventory, setting up the space for events, restocking complimentary coffee and refreshment bar, and keeping the space tidy
• Participate in in-person Spotlight events, virtual events, and other special events hosted by the Office of Admissions
• Attend and participate in required meetings and training as outlined by the Admissions professional staff team
• Other duties as assigned which relate to assisting prospective students, families, guests, inquiries, and applicants

Minimum Qualifications

• Must be enrolled full time at EKU.

Preferred Qualifications:

The work schedule for Admissions Recruitment Ambassadors (ARA) is structured around the university’s tour times and special events. Ideal candidates should be available to work several full shifts each week. The standard shifts are as follows:
Monday - Friday:
8:00 am - 9:00 am
9:00 am - 12:00 pm
12:00 pm - 1:00 pm
1:00 pm - 4:00 pm
Additionally, there are opportunities and requirements to work during special events such as Saturday visits and Twilight events held in the evening. The ARA position requires flexibility in scheduling to accommodate these varied times.

Job Duties:

• 40% - Leading tours of prospective students, families, and/or high school students to show campus and promote the EKU experience - (Essential)
• 20% - Participate in in-person Spotlight events, virtual events, and other special events hosted by the Office of Admissions - (Essential)
• 10% - Assisting in the operations of the Welcome Center including maintaining inventory, setting up the space for events, restocking complimentary coffee and refreshment bar, and keeping the space tidy (10%) - (Essential)
• 10% - Attend and participate in required meetings and training as outlined by the Admissions professional staff team - (Essential)
• 10% - Other duties as assigned which relate to assisting prospective students, families, guests, inquiries, and applicants - (Essential)

Sponsorship:

This position is not eligible for visa sponsorship.

Open Until Filled: Yes

EEO Statement

Eastern Kentucky University is an Equal Opportunity employer and educational institution and does not discriminate on the basis of age (40 and over), race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, ethnicity, disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational program or activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice.

Background Check Statement

Offers of employment are contingent upon a satisfactory background check.