Admissions & Records Specialist — Streamlined Student Data & Support

Cape Fear Community College; Wilmington (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Cape Fear Community College in Wilmington, NC seeks an Admissions and Student Records Specialist to support Enrollment Services with admissions processing, transcripts handling, and data integrity. You will review documents, enter data in Colleague and CRM, and assist students and staff at the Enrollment Center.

Responsibilities include processing graduation and transfer credit, guiding students, and maintaining accurate records while coordinating with multiple systems.

Qualifications

• High school diploma (or equivalent) required.
• Experience in a college setting, preferably admissions/registrar, or with complex data systems and customer service.
• Associates Degree preferred.
• Ellucian Colleague or other integrated data system, CRM software, and document imaging experience preferred.

Responsibilities

• Process admissions applications for all students (first-year, transfer, returning, and dual enrollment).
• Process transcripts, enter courses into Colleague, enter non-course credit and test scores.
• Plan and execute tasks within the CRM; validate data between the student information system and CRM.
• Scan, image, and index documents; ensure accuracy.
• Assist at Enrollment Services counter with admissions, registration items, and guidance to students.
• Explain catalog policies to students in a positive manner.
• Complete graduation and transfer credit/evaluation tasks.
• Assist with admissions requirements, placements testing, and residency tasks in the Enrollment Center.
• Manage assigned email accounts and participate in department meetings and trainings.

Skills

Attention to detail

Communication skills

Customer service

Education

High school diploma

Associates Degree preferred

Tools

Microsoft Word

Microsoft Excel

Google Suite

Job description

Cape Fear Community College in Wilmington, NC seeks an Admissions and Student Records Specialist to support Enrollment Services with admissions processing, transcripts handling, and data integrity. You will review documents, enter data in Colleague and CRM, and assist students and staff at the Enrollment Center.

Responsibilities include processing graduation and transfer credit, guiding students, and maintaining accurate records while coordinating with multiple systems.