Admissions & Records Specialist I

Lamar State College Port Arthur; Port Arthur (TX); On-site; USD 38,000 - 50,000; Full time

Job summary

Lamar State College Port Arthur is seeking an Admissions & Records Specialist I to support admissions processing, registration for traditional, dual credit and inmate student populations, and front-line customer service for students and parents. The role reports to the Registrar/Director of Admissions & Records.

Responsibilities include scanning and indexing documents, processing registrations, handling admissions emails, and preparing letters for mailing, with standard Monday–Friday hours and

Qualifications

• Associate’s degree required from a regionally accredited college or university.
• One (1) year of experience in student services or related student work/internship.
• Valid driver’s license required.

Responsibilities

• Uses imaging software and scanning hardware for electronic capture of student records.
• Processes, scans, and indexes incoming documentation for Admissions & Records.
• Provides excellent customer service to internal and external customers at the counter and by phone.
• Register students and resolve errors or conflicts related to registration.
• Monitor, process received documents and respond to emails sent to the Admissions email account.
• Generate acceptance letters, process letters, and prepare letters for mailing.
• Monitor inventory of consumables and complete purchase orders for Admissions & Records as necessary.
• Comply with campus policies and procedures.
• Other related duties as assigned.

Education

Associate’s degree from a regionally accredited college or university

Bachelor’s degree from an accredited college or university

Tools

Ellucian Banner

Job description

The Admissions & Records Specialist I has responsibilities that include, but are not limited to, application processing and registration of traditional, dual credit and inmate student populations. The Admissions & Records Specialist I is also responsible for providing customer service support in the Admissions & Records Department to students and parents and providing administrative support to campus and inmate faculty regarding registration. This is a full-time position reporting to the Registrar/Director of Admissions & Records.

• Uses imaging software and scanning hardware for electronic capture of student records
• Processes, scans, and indexes all incoming documentation for Admissions & Records
• Provides excellent customer service to internal and external customers, including but not limited to assisting students at the counter and answering Admissions & Records phones
• Register students and resolve errors or conflicts related to registration
• Monitor, process received documents and respond to emails sent to the Admissions email account
• Generate acceptance letters, process letters, and prepare letters for mailing
• Monitor inventory of consumables and complete purchase orders for Admissions & Records as necessary
• Comply with campus policies and procedures
• Other related duties as assigned

Minimum Qualifications

• Associate’s degree from a regionally accredited college or university
• One (1) year of experience in student services (related student work and/or internship experience will be considered)
• Valid driver’s license

Preferred Qualifications

• Bachelor’s degree from an accredited college or university
• Experience working with Ellucian Banner
• Bilingual Spanish

Physical Requirements

This position requires employees to remain in a stationary position most of the time; move to various locations on and off campus; move about inside an office to access documents, office equipment, and operate a computer or other office equipment, such as a printer or copy machine.

Work Hours

Monday – Friday; 40 hours per week. Occasional evenings and weekends.