Admissions Processing Specialist

US Lawns

Indianapolis (IN)

On-site

USD 42,000 - 56,000

Full time

3 days ago

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Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Tuition Discount

403B Retirement Savings Plan

Paid Vacation and Sick Time

Job summary

The University of Indianapolis is seeking an Admissions Processing Specialist to manage admissions documents, review transcripts, and support recruitment efforts. Responsibilities include data entry in Slate, processing tasks, and providing excellent phone and email service to prospective students and families.

Under supervision, this role maintains process documentation, supports cross-training, and helps improve operational workflows within the Office of Admission.

Qualifications

Front-line customer service and data entry experience are required.
Transcript management experience is preferred.
Slate experience preferred.

Responsibilities

Assist intake, review, and processing of admissions documents (transcripts, test scores, recommendations).
Enter transcript data into Slate and move files through reader process.
Perform processing duties in Slate including record merging and major changes.
Provide superior customer service via admissions phone line and email inbox.

Skills

Front-line customer service

Data entry

Transcript management

Attention to detail

Education

High School diploma or GED

Bachelor’s Degree preferred

Tools

Slate CRM

Job description

Job Description

The primary responsibility of the Admissions Processing Specialist is to manage and execute critical admissions processes within the Slate CRM (Customer Relationship Management System) and provide a superior level of customer service via phone and/or email communications with prospective students and their families as well as internal constituents. Under the leadership of the Director of Admissions, and the Associate Director of Admissions Operations, the Processing Specialist independently completes processes, troubleshoots when necessary, collaborates with other processing team members and supports the recruiting efforts of the Office of Admission. The Admissions Processing Specialist takes ownership of these processes, provides updates and suggestions for process improvement in support of operational needs of the Office of Admission.

Requirements / Minimum Qualifications

Experience

Prior office experience that includes front-line customer service, database, and data entry experience. High school counseling, transcript management, or related experience preferred. Slate experience preferred.

Education

High School diploma or GED required; Bachelor’s Degree preferred

Essential Functions

Responsibilities may include:

Assist with the intake, review, and processing of various admissions documents, including but not limited to transcripts, test scores, letters of recommendation, and application materials. Review and analyze high school transcripts from across the country. Recalculate and convert GPAs to a 4.0 or unweighted scale.
Enters college, high school and military transcript information into Slate and moves files through the reader process.
Performs processing duties within Slate including but not limited to record merging, major changes, and other data entry
Collaborates with other offices, including registrar
Maintains knowledge of the functionality of other departments refers students as necessary
Cross-train with colleagues to provide support across multiple operational tasks within the admissions cycle.
Support evolving data entry, document imaging, and record management processes as institutional needs and technology platforms shift.
Provides superior customer service when answering the main Admissions phone line and general Admissions email inbox
Responsible for process documentation
Conducts special projects as assigned
Follow the guidance and direction of supervisor(s).
Demonstrate respectful, ethical, responsible behavior.
Abide by the University’s policies, procedures, and rules.
Perform employee responsibilities as detailed in employee handbooks and policies.
Demonstrate regular and predictable attendance and punctuality.
Other duties, including special projects, as required, or assigned.

Company Description

Thank you for your interest in the University of Indianapolis! The University is a private, comprehensive teaching university located on 65 acres just minutes from downtown Indianapolis. With more than 700 faculty and staff, it is a place where you can become part of a close-knit campus community that emphasizes the importance of community partnerships in the future growth of the University.

UIndy’s mission is to prepare its graduates for effective, responsible, and articulate membership in the complex societies in which they live and serve and for excellence and leadership in their personal and professional lives. The motto of "Education for Service" provides the foundation for our work to better our communities, both near and far.

As University employees, we know the work we do is important to our students and our communities. To accomplish our mission, we welcome talented, civic-minded, and diverse individuals from all career levels to help maintain our high standards of excellence and quality. If you want to join our dynamic environment and experience hard work, creativity, and teamwork, we welcome your application!

The University of Indianapolis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, national origin, disability, citizenship status, military status, marital status, sexual orientation, gender identity, or gender expression. The University of Indianapolis does not discriminate on the basis of sex in its educational programs and activities, including employment and admission as required by Title IX.

Benefits