Admissions & Patient Experience Concierge

The Crescent; Sugar Land (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401K with match

CEU reimbursement

Vacation benefits

Sick leave

Job summary

Cantex is seeking a Hospitality Concierge Coordinator in Sugar Land, TX. The role focuses on delivering exceptional service, greeting patients and families, and coordinating admissions to ensure a welcoming experience.

The position requires nursing assistant certification with hospital experience, strong communication, and the ability to work the 2pm-10pm shift, Monday through Friday. Competitive benefits and a patient-centered culture are offered.

Qualifications

• Certified Nursing Assistant with valid certification.
• Minimum 1 year in Long-Term Care setting.
• Minimum 2 years in customer service, hospitality, or concierge roles preferred.

Responsibilities

• Serve as primary hospitality contact for new admissions and families.
• Coordinate with facility departments to ensure rooms are ready and welcome is personalized.
• Gather patient preferences and support person-centered care.
• Escort and orient patients and families during admission process.

Skills

Nursing Assistant

Customer service

Interpersonal skills

Communication skills

Problem-solving

Organizational skills

Microsoft Office

Tools

Microsoft Office

Job description

Cantex is seeking a Hospitality Concierge Coordinator in Sugar Land, TX. The role focuses on delivering exceptional service, greeting patients and families, and coordinating admissions to ensure a welcoming experience.

The position requires nursing assistant certification with hospital experience, strong communication, and the ability to work the 2pm-10pm shift, Monday through Friday. Competitive benefits and a patient-centered culture are offered.