Admissions & Patient Care Specialist

Belmont Behavioral Health System; Philadelphia (Philadelphia County); On-site; USD 32,000 - 52,000; Full time

Job summary

Belmont Behavioral Health System is seeking an Admissions Assistant to provide personal care to patients under clinical supervision. The role emphasizes patient safety, empathetic customer service, and timely documentation in medical records.

Responsibilities include coordinating transportation, assisting with daily living activities, and facilitating educational/rehabilitative groups. A high school diploma is required; college degree is preferred and CPR/DE‑ESC certification is expected.

Qualifications

• High school diploma or equivalent required. College degree preferred.
• Minimum 2 years experience working with the specific population of the facility preferred.
• CPR and de-escalation and restraint certification required.

Responsibilities

• Demonstrate a sense of urgency related to patient safety and provide excellent customer services.
• Ensure the well-being of patients and provide a positive, supportive and structured environment.
• Document timely, accurate and appropriate clinical information in patient's medical record.
• Assist in providing a safe, secure and comfortable environment for patients, significant others and staff.
• Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff.
• May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens.
• May obtain patient's vital signs, height and weight as assigned and document in patient record.
• Facilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills.
• Engage patients in activities and interactions designed to encourage achievement of treatment goals.
• Complete and maintain required documentation. Assist with follow-up and paperwork as required on incidents and events.
• May provide transportation for patient or coordinate transportation with appropriate staff member.

Skills

Customer service

Patient safety

Documentation

Group facilitation

Education

High school diploma or equivalent

College degree preferred

CPR certification

De-escalation training

Restraint certification

First aid certification

Job description

Belmont Behavioral Health System is seeking an Admissions Assistant to provide personal care to patients under clinical supervision. The role emphasizes patient safety, empathetic customer service, and timely documentation in medical records.

Responsibilities include coordinating transportation, assisting with daily living activities, and facilitating educational/rehabilitative groups. A high school diploma is required; college degree is preferred and CPR/DE‑ESC certification is expected.